DebbieCWellnessQ: Self Promoting - a BIG NOOOOO
I just bought this and quickly set up a survey (love everything about it, except... and this is a BIG deal and for me a deal breaker) and is NOT shown in the images - at the end of your survey, there is a big green button saying in capitals "CREATE FREE SURVEY" (bringing YOUR customers to their website) this is not OK for an app that was purchased, this is my customer that I likely paid for and it is very spammy to do this. When a business is paying for software (even if it is your 'first tier', it's not OK. Unless this this is changed, and the self-promotion is not removed, I will be asking for a refund and not suggesting it.
What a shame, it is a brilliant piece of software but this looks cheap to your customer, please re-think this and let me know if it will be removed from all the paid options.
KirillTereshchenko
Oct 2, 2024A: Hi Debbie,
Thanks for your feedback, and I’m glad you like MetaSurvey!
In Tier 1, the branding is included, but upgrading to Tier 2 will remove all branding.
Verified purchaser
I don't mind your name and a link to you - at the bottom but the HUGE green button that says 'CREATE FREE SURVEY' is ridiculous, I sent a survey to several people, all of them said they liked the swipe option, however they ALL said "why did you add a button for me to make a survey at the end?" so they all thought your ad (the button) was part of my survey. Can you remove the button, it's awful.
Hi Debbie,
You can upgrade to Tier 2 to remove branding. This will remove both the branding at the bottom of the survey and the default CTA button on the Thank You screen. Please note that you’ll need to enable the “Remove branding” option in the Survey Options.