Q: How is support handled?
Hi, With specific apps here on Appsumo you see support is only handled via a discord server and it simply doesnt work. On your Tier3 plan, can users just simply sent you an email?
hi8732Oct 23, 2024
Founder Team
frknbasaran
Oct 23, 2024A: Hi,
Yes, we're using Discord for quick questions and previously answered questions. If you don't want to do that, you can also send an email to hi@usemevo.com, and we'll answer your inquiry as soon as possible.
We also have some plans to switch to a better ticket management system soon.
Helpful?