Q: What is your motives in separating the Monthly Gift and Monthly hours?
Base on what I read from your response on previous questions, the Monthly Gift is the monthly hours.
At first when I check the included features, it looks very interesting as there is a Monthly Gift and at the same time there is a monthly hour which makes it more interesting as I was thinking the Monthly Gift credit can use them for Ultr,. but only to figure out after reading questions and response it’s a misleading.
Claire_MimicPC
Dec 30, 2024A: Thank you for your valuable feedback regarding the Monthly Gift and Monthly Hours. I understand why this can be confusing, and I appreciate your patience.
The intention behind this description was to clarify that the Monthly Gift, valued at $10, corresponds to a specific amount of usage time. For example, we used the "medium" tier as a reference because many users expressed uncertainty regarding the value of the $10 credit.
We are currently working on modifying this description to make it clearer and to ensure that all our users have a better understanding of these terms.
If you have any further questions or need additional assistance, please feel free to reach out!