Minerva Questions

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Q: Minerva Website Not Opening

i have Bought licence from app sumo and now i cant access the tool

CoachAutomaticOct 23, 2024
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Q: Hi!

, how many websites can I install minerva on? Example: I have one main website and then subdomains. Thanks in advance.

alberto-gainzaNov 17, 2022
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Q: I need to know the price for the 11th group and 101st member.

Please reply asap.

josh2868Nov 12, 2022
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Founder Team
Craig_Minerva

Craig_Minerva

May 15, 2024

A: Hi Josh,

We've never seen anyone come close to hitting these numbers. We'll work with you to figure out a plan that makes sense. Email sales@minervaknows.com.

Thanks.

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Q: Hi again, second question.

I looked on your website's Pricing page and saw that your Business plan includes the following:

AI-Powered Guide Creation (Add-on)
AI-Generated Knowledge Base (Add-on)

Are these included with the Tier 2 Appsumo Deal?

Thanks and have a great day!

cmncollectiveNov 6, 2022
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Founder Team
Craig_Minerva

Craig_Minerva

May 15, 2024

A: Hi there,

The AI product is not included in the AppSumo deal. There are many support needs for the product that do not make it feasible to include as part of the deal.

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Q: Hi, I looked through the questions and am still confused about guides, groups, and members.

I have two main questions:

1 - Can anyone view my Guides and Guidebooks that are not in a Private Group?

For example, if I make a guide for DomainX.com can anyone with the extension view it? Or, is there a way to make it visible only to my clients?

I get that Groups and Group Members are for staff/collaborators/etc and they can make changes to the Guides. This is limited based on the deal (10 & 100 tier 2). This is great for my team.

However, I want to create SOPs, How-Tos, and so on for clients. I want them to be able to use but not edit the guides. AND, I want these guides to be available to my clients ONLY; not everyone with the extension.

Is this possible? How does it work? Please clarify...

2 - How will this work with client websites?

Do I need to create a New Guide every time I build a client's site (with its own domain)? Or, is there a way to create one guide that shows clients how to do 'Activities X, Y & Z...' on their website?

For example, can I make just one guide that shows how to create a blog post in WordPress and have that work for all my clients even though they will use the extension in their WP-Admin with their unique URL?

Thanks and have a great day!

cmncollectiveNov 4, 2022
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Founder Team
Craig_Minerva

Craig_Minerva

May 15, 2024

A: Hi there,

Thanks for your detailed questions!

1 - "Can anyone view my Guides and Guidebooks that are not in a Private Group?"
You have the option to set it up this way (if you DO want anyone to see your content), or you can set privacy options to control who sees it. You have total control here.

You CAN create a Group for collaborators outside of your organization. This enables you to share...

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