50ed2977b7c84f8ea75ea3b774b23f02Q: Tier 2 plan reduced to 20 credits
Hi,
my number of credit has been reduced to 20 credits instead of 500 credits. Could you please fix this?
Catherine_MolyPix.AI
Aug 19, 2025A: I apologize for the delayed response and any frustration this has caused. I'd like to follow up on this issue. Is this problem still occurring? If so, please send your account email to support@molypix.ai with a brief description of the problem you're experiencing. We'll investigate your account and resolve the credit issue as quickly as possible.
Me too
I apologize for the delayed response and any frustration this has caused. I'd like to follow up on this issue. Is this problem still occurring? If so, please send your account email to support@molypix.ai with a brief description of the problem you're experiencing. We'll investigate your account and resolve the credit issue as quickly as possible.
I appreciate the heads-up! Thank you for alerting me about this issue. I was seriously considering purchasing this offer, but will now reconsider based on this information about the reduced credits.
Verified purchaser
We also contacted twice their support and they never replied.
I'm sorry to hear about your experience. Could you please check your email to see if you received any response? If you still haven't received a reply, we'd appreciate if you could contact us again at support@molypix.ai so we can address your concerns promptly.
Verified purchaser
Was this issue resolved ?
Verified purchaser
Nope. No news from them. Appsumo support contacted them also but no reply.