Hey Sumo-lings,
Quick update on what we've been building. A lot of it came straight out of your emails and questions, so — genuinely — thank you.
We now double-check every outage multiple countries.
This is the one we're most proud of. The honest truth about uptime monitoring is that a lot of "downtime" alerts aren't downtime at all. A bad network route, a firewall that mistook our checker for a bot, one dodgy DNS answer — from a single location, every one of those looks exactly like your site being down. And you're the one who gets woken up for it.
So we stopped watching from a single location. Moonitor now checks from multiple countries, on separate networks and different continents. Before we open an incident, we re-run the failing check somewhere else entirely. If the second country can still reach you, we don't call it an outage, and we don't call you. It doesn't count against your uptime either — we're not going to dent your numbers over something we can't prove.
And it never works the other way. If one of our checkers goes unreachable, we still alert you. We'd rather send an alert we're unsure about than sit quietly on a real outage.
Behind Cloudflare? It just works now.
You can set custom request headers (including a browser user agent) and pick exactly which status codes count as healthy. If a WAF was challenging our checks and giving you phantom downtime, that's sorted.
DNS monitoring that actually catches changes (Team & Max)
We remember the last record we resolved and alert you the moment it moves — you don't have to tell us what to expect. Good for catching a hijack, or someone quietly re-pointing a record.
Status pages got a lot better
- Your own domain, with SSL set up automatically
- Your logo, your colours — proper theming
- White-label: switch off "Powered by Moonitor" entirely
- Your users can subscribe to updates by email
- Maintenance windows, so planned work doesn't page anyone
- SMS alerts
That's the lot for now. Keep the feedback coming — a good chunk of the above started life as a question in this very tab.
— Chris & the Moonitor team