MsgsHQ Questions

How do you compare to them? Do you have video demos on your IVR feature? your website doesn't have much info or videos at all.

I registered but I can't see to get through the first step of the walkthrough where you pick your phone number. None of the countries are pulling up and it's just stuck on that screen. I see there is also a plugin/extention to install, I did that also but no help. I also tried on multiple browsers, chrome and Brave. I couldn't locate a support email so I'm asking about it here.

What do you get with each stacked code?

1. What is the cost of having an Indian number per month after 3 months period?
2. What is the cost to send SMS and make Calls to other Indian Numbers?
3. What is the cost per MAU after the limit is crossed?

Thanks

I went two days later and picked a line(US LOCAL Number) When I try to call Egypt or any country it states it doesn't support international calling.Also when I tried to call back from Egypt a message stating phone isn't available.Please fix and advise

Thanks

What is the recurring cost of a number after that?

see "Standard", "Pro" and "Enterprise" plans. How do future updates of the AppSumo plan track with or compare to these?

buy up to 5 codes, it's not possible to buy more than 3 codes on appsumo, so do you confirm that we can stack up to 3 or 5 codes ?
and how many unlimited calls included on the package in France and europe can we make ?

thanks a lot
Have a nice dau

and Europe
to receive calls and to record them to put a message of absence and to have French telephone numbers

could you please let me know if your soft is available for France ?
I make about 150 outgoing calls/day these calls are sometimes unsuccessful
1- How are outgoing calls from France to France billed?
what is the cost of creating 2 french phone numbers ?

Ringover offers a monthly plan with unlimited calls for 24 euros / month

2- what is the maximum number of calls that can be made in unlimited per month?
3- are the unanswered calls counted?
4- how many unlimited calls can we make?

If we have to pay for each call then the solution is not interesting for a call center

thanks for your reply
regards

charge whatever rate/min right from the start on top of the 300 contacts/month?
Does Canadian also get free # for 3 months like the USA #?

Thanks.

business in my case) as i would like to use the total active contacts/month spread over these businesses, as each month might have a different data
e.g.
If i have 1 Msgshq Code
1st month
Business 1 - 100 Active Contacts
Business 2 - 50 Active Contacts
Business 3 - 150 Active Contacts

2nd month
Business 1 - 125 Active Contacts
Business 2 - 75 Active Contacts
Business 3 - 100 Active Contacts

3rd month
1st month
Business 1 - 55 Active Contacts
Business 2 - 95 Active Contacts
Business 3 - 150 Active Contacts

this is for inbound calls and redirection capabilities.

I am in a country in the EU. A country that based on your list of available numbers, does not have available numbers to buy.

So...

I have a mobile number that´s used exclusively for business in my country.
And, I would like people that call that mobile number, will be redirected to the number I have purchased with MsgsHQ, so any incoming calls will be attended using MsgsHQ.

Can I achieve that, and how? Instructions needed please.
Thanks

This is hugely important, the ability to speak with the company in real time to get support (sending emails to hi@ isn´t really going to cut it), particularly for a comms company such as MsgsHQ.
Question: Are you implementing Chat support to clients? When?

- No tutorials to guide A-Z and be able to make the most of everything in the UI.
Question: Are you implementing tutorials, videos, etc, to help with training/learning?

- I am inside my dashboard. Where can I go to to purchase international numbers? I don´t see it

- When creating new "Contacts" the field for "phone number" is just a plain field. I honestly think this should be a field that has all the Country Codes (as dropdown), and then the field next to it, with the rest of the phone number.
Because, right now, how do I enter a phone number in this single field... as 0044restofnumber (for the UK for example), or +44restofnumber

- I don´t see a way of monitoring the costs against a "top up" of calling credits. I can see that i can purchase $100 and above for example. But what I don´t see is a way of monitoring what´s been spent in real time, and total spent vs. account balance, so I can monitor at all times how i am doing.

- I would like to be able to see the number of monthly active contacts allowance in the dashboard (300 month) as it is described in this LTD. But there´s no reference to this anywhere in the admin dashboard, and it should be.
Are you going to add this to the admin area?

- Finally. As part of the sign up process, i have gone ahead and claimed the free 3 month US number. It´s in my dashboard. Now, what I would like to do is to "redirect", basically anyone dialling that number, will be redirected to my mobile phone of choice which is in Europe. How can I do that?

Thank you!

And people can call that number (which is then re-directed to my mobile phone)
- I pay using subscriptions, so for example a global subscription that costs me a fixed cost, allows me to call numbers in most countries, all inclusive. No extra fees.

Is it possible to incorporate-integrate my existing Skype into MsgsHQ, which basically allows me to use the features and UI, but both phone numbers and costs will be taken care by my Skype sub.

Possible? And if not, what´s the best alternative you recommend for a business based outside of the US or Canada?
Thanks

Can it be a normal mobile number which I am using for my business?

Would try it but 300 limit seems low, and the dollar a month fee is not bad, but seems like it's just a way to get that reoccuring revenue. So not super excited. Will think it over. Can you listen in on calls for coaching purposes / play calls back? billboard messages? Any way to raise limits via lifetime vs monthly?