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Q: IN 2022 I BOUGHT THIS: • 1-minute checks • Unlimited monitors • SSL certificate checks • Unlimited email ...

alerts
• Response time monitoring (TTFB)
• WordPress integration
• Drupal integration
• Multi-factor authentication
12 months log retention

In 2022 I bought the plan offered, it was with UNLIMITE MONITORS, that's why I don't feel comfortable when the limits are changed later. I have bought many plans here on appsumo for years, and I think this is not fair.
Otherwise, these sudden changes make me doubt everything I have purchased on appsumo. The same can happen to me with all my other purchases.

rhsFeb 20, 2024
Founder Team
francis84

francis84

May 14, 2024

A: Hello,

Thank you for reaching out and expressing your concern. Allow me to clarify: if you purchased before January 21, 2024, you still enjoy the benefit of unlimited websites at no cost indefinitely. However, as you add more websites, we kindly request that you contact us to upgrade your limit accordingly.

For instance, if you anticipate having 100 websites, we'll adjust your limit to 125. Once you reach that limit, simply get in touch with us again, and we'll upgrade it to 200. Our aim is to collaborate with our customers and manage server load effectively based on the number of monitor upgrades.

Should you have any further questions or need assistance, please don't hesitate to reach out. We're here to help.

Best regards,

Francis.

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mak451mak451PLUS
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Verified purchaser

Posted: Jul 3, 2024

Agreed with this completely. Bought the plan offered with UNLIMITED MONITORS then it was changed after purchase.