Newoldstamp

Product details
roski
roskiPLUS

Verified purchaser

Deals bought: 16Member since: Jul 2022
3 stars
3 stars
Oct 10, 2025

Great potential but serious reliability issues

I’ve been using NewOldStamp for about a week now. It started off really well - I like the overall design options, the interface is straightforward, and setup was easy. I also purchased enough licences to integrate through Microsoft so I could manage signatures across our organisation, which initially worked great. The ability to schedule banners and customise templates is excellent, and the end result looked professional.

However, after a few days, the reliability fell apart. Some users see the signature when composing emails, others don’t. For some, it only works on certain devices. For others, it doesn’t appear at all. It even behaves differently between Outlook desktop, web, and mobile.

I contacted support two or three days ago and, apart from an initial “try it on the web app” response, I haven’t had any meaningful help since. That’s disappointing because this tool shows a lot of promise, but right now it’s just too inconsistent to rely on in a business environment.

If the support team can resolve these issues, I’d happily update this review. But if things don’t improve soon, I’ll be requesting a refund.

Founder Team
Support_NewOldStamp

Support_NewOldStamp

Oct 10, 2025

Hi Roski,

Thank you for your feedback! We are sorry to hear about the issues with the integration.

It is important to check if the signatures work in Outlook Web not as an alternative to the desktop app, but because it helps us identify if it is a deployment-related issue or a device-related issue.

If you haven't received any recent updates from us recently, please drop us a line at support@newoldstamp.com, and we will gladly check on the progress of this.

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