I've been using the Tier 2 deal for a few days. The product worked well. I cleared my cache two days ago, and since then I haven't been able to log in. Your tool no longer recognizes my registered email address. Nor does it recognize my Google profile. I haven't been able to log in for two days, and your support simply isn't responding. What's going on? Are you not interested in your paying customers? What kind of business practice is this? I also previously sent a request to support asking why it's not possible to upload docs, txt, md, pdf, etc. files. No response from support here either! I've now turned on AppSumo. If this isn't finally resolved, I'll cancel the deal.
The only explanation I can think of is that it's due to my poor English. I can't log in! Your tool no longer recognizes my email address! When I click on the "Request new password" field, the message "This email address does not exist" appears. This shouldn't be a problem to resolve! So please do something to help me get access again! I've been waiting for this little thing for three days now.
Q: Do any of the models have internet search access?
I love the easy access to different models, but it looks like any tools they might have are hidden away, such as internet search, connectors, etc. please clarify if Ninja Tools is strictly a "chat interface" only. Thanks.
Hi There, First of all, like the interface and the responsiveness from the founder! A few questions: 1. When you activate the enterprise features (I assume multiple workspaces, users etc.) - will that be available for Summolings? Tier 3 and 4 should be at least eligible for that 2. Especially for Tier 4, would you consider opening up API (the credit allocation of 100K chat per month would enable that) and that way I can integrate this into a workflow 3. Do you truncate responses from AI agent? Given you pay to the Open AIs of the world using token per x words. Is there a way for me to ensure that I get an as much detailed answer as possible, and maybe that requires more credit. Would you maybe consider charging for more credits and give users the option to choose GPT-5 thinking model or pro model? Thank you!
A: Hello, Enterprise features is on our to-do list but currently it's not our priority, also external API access. If more people are calling we'll consider deliver them sooner. We don't truncate but since OpenAI APIs have their maximum token limits (like ChatGPT sometimes does) the result may be incomplete.
Q: Do you have Kling ai 1.5?
Do you have Kling ai 1.5? How much credit does it cost for a video?
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Abdulla_NinjaTools
Sep 12, 2025A: Yes we do. Tier-1, 2, 3 users can generate 5, 10, 15 videos a month respectively.
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Q: No Replays. No support!
I've been using the Tier 2 deal for a few days. The product worked well. I cleared my cache two days ago, and since then I haven't been able to log in. Your tool no longer recognizes my registered email address. Nor does it recognize my Google profile. I haven't been able to log in for two days, and your support simply isn't responding. What's going on? Are you not interested in your paying customers? What kind of business practice is this? I also previously sent a request to support asking why it's not possible to upload docs, txt, md, pdf, etc. files. No response from support here either! I've now turned on AppSumo. If this isn't finally resolved, I'll cancel the deal.
Verified purchaser
Abdulla_NinjaTools
Sep 12, 2025A: Hello, we're getting back to you with E-mail. Sorry for any inconvenience.
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The only explanation I can think of is that it's due to my poor English. I can't log in! Your tool no longer recognizes my email address! When I click on the "Request new password" field, the message "This email address does not exist" appears. This shouldn't be a problem to resolve! So please do something to help me get access again! I've been waiting for this little thing for three days now.
Hey, you logged in with emial not google. Please try to login again with your email and password.
Q: Do any of the models have internet search access?
I love the easy access to different models, but it looks like any tools they might have are hidden away, such as internet search, connectors, etc. please clarify if Ninja Tools is strictly a "chat interface" only. Thanks.
Verified purchaser
Abdulla_NinjaTools
Sep 12, 2025A: Hello, we're going to support this feature very soon.
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Q: Question about a few features
Hi There,
First of all, like the interface and the responsiveness from the founder!
A few questions:
1. When you activate the enterprise features (I assume multiple workspaces, users etc.) - will that be available for Summolings? Tier 3 and 4 should be at least eligible for that
2. Especially for Tier 4, would you consider opening up API (the credit allocation of 100K chat per month would enable that) and that way I can integrate this into a workflow
3. Do you truncate responses from AI agent? Given you pay to the Open AIs of the world using token per x words. Is there a way for me to ensure that I get an as much detailed answer as possible, and maybe that requires more credit. Would you maybe consider charging for more credits and give users the option to choose GPT-5 thinking model or pro model?
Thank you!
Verified purchaser
Abdulla_NinjaTools
Sep 12, 2025A: Hello,
Enterprise features is on our to-do list but currently it's not our priority, also external API access. If more people are calling we'll consider deliver them sooner.
We don't truncate but since OpenAI APIs have their maximum token limits (like ChatGPT sometimes does) the result may be incomplete.
Share NinjaTools
Verified purchaser
Thank you. Could you clarify when the enterprise features as well as API will be developed, whether Sumolings will be getting this as well. Thanks!
Q: Search the web?
Can the models search the web? Nowadays, it is not enough to use only the LLM's knowledge; the LLM needs to search on the internet. Thank you!
Verified purchaser
Abdulla_NinjaTools
Sep 12, 2025A: Hello, currently not supported but it's on our todos.
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