Q: Slow CS response

Hi, I wrote a few emails to test the CS response time is appaling only after a few weeks. May I ask if there is a dedicated CS that can reply and address bugs or issues faced when using Notch?

Noah_MosesJan 31, 2025
Founder Team
TimDe

TimDe

Jan 31, 2025

A: We do our best to reply to all inquiries within a few days, but we understand that timely support is crucial. We’re continuously working on improving our response times and support processes to better assist users with bugs and issues.

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