What started out as bad support slipped very quickly to no support at all. Completely ignored emails, as other reviews have stated. Homepage had inconsistent pricing listed and a non-functioning “book a meeting” link; lazy mistakes. The pricing errors weren’t corrected for months, depsite me emailing them to draw attention to it, which suggests they weren’t even reading emails sent to support. I eventually wrote to one of their backers, which likely precipitated the eventual well-overdue correction. No efforts were made at marketing whatsoever. Lots could have been done at low-to-no cost to improve chances of uptake and retention. Seems like Notch was abandoned long ago, despite the product still being offered for subscription. Raises questions around directors’ responsibilities and what the pre-seed of 1.1 million Euros was being spent on. Showed promise as a product and idea, but incompetently executed. Don’t touch anything by this team going forward. Sadly, a total waste of money.