SwenQ: Hello there!
I've been exploring the features of Nowa and I'm quite impressed by the emphasis your team places on customer support to ensure users achieve great results. As someone interested in purchasing the Tier 2 deal, I'd like to inquire about the languages in which your support services are offered. Is support available solely in English or is it also provided in other languages such as German? Considering your location in Germany, I was curious if support in German is an option. Looking forward to your response as I finalize my decision to make the purchase. Thanks!
anas_nowa
May 15, 2024A: Hey Swen,
Thank you! We actually work closely with our users because your success is our success, and we wanna be sure you build a great app in Nowa 😊
You can actually build the app inside Nowa with any language you want! When you write the text, you can simply write it in any language (Not just German or Latin languages, you can also build an app in languages like Arabic).
Hope my answer was helpful enough 😊 If you have any other questions please let me know :) You can ask me here, on our community platform 🌎 (https://community.nowa.dev) or at our email 📧] [email protected] We are here to help 🧡
Hi Anas,
Thank you for your prompt response! It's great to hear that Nowa is flexible and allows for app development in various languages.
An additional question I have pertains to customer support. Is the support team capable of responding in German? I prefer to communicate in my native language whenever possible.
Furthermore, I'm curious if Nowa is a product of a German company.
Hey Swen,
We actually a German startup and the team is living in Germany, so gladly we can also support you in German :) Feel free to reach out to me in private at [email protected] or using our community platform (my username is @anas, you can chat with me there ;))