Q: support
do you have support? im having some issues
ahiliosPLUSAug 28, 2025
Founder Team
goyashy
Aug 28, 2025A: Hi yes! support@explainx.ai
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Olly
Product detailsRelated questions
- I don't see any updates since 2024 and not a lot of action happening here. Are you guys still updating this one? If so, how many credits are included in each tier? I know I can byok for open AI but you've mentioned your olly credits for auto posting. How many of those are included in each tier if any? For byok - is it only the open ai keys or can we bring grok/claude/etc.?
- I have a Tier 2 subscription, but the dashboard still shows āFree plan.ā I first contacted support on 18 August and havenāt received a reply. When I try to activate my account, it says itās already activated, but when I log in, it shows Iām on a free plan. Any advice?
- Hi, I see that currently Auto Commenting is only available for LinkedIn and on the roadmap for X. Are you planning on implementing Auto Commenting on other platforms, like Facebook, IG, YouTube? Also, is Auto Commenting in the background only available on Mac? Thank you Ernest