4.2
Taco ratings
Olly has been praised for its time-saving features, personalized responses, and reasonable pricing. Although some users have experienced minor bugs and encountered limitations on certain platforms, the general feedback is positive. With a 4.2 rating and a 60-day money-back guarantee, Olly is a worthwhile option for those seeking to improve their social media presence quickly and affordably.
AI-powered summary of customer reviews
Verified purchaser
Your Social Media Co-Pilot Buddy
I've had Olly Social for around 3 months now. In the beginning, I didn't feel it was ready and had a lot of bugs, features were lacking and it didn't have enough at the time.
Olly is essentially a Chrome Extension that can be used across social media platforms only. It sounds simple but it does it effectively and cheaply.
What is best is that with this deal, you can bring your own API key from various vendors.
Fast forward to now and the founder and team have really upgraded Olly to be more feature-rich, bugs are getting fixed all the time, and Olly works just as I imagined it would.
Olly uses an integrated panel within the comment section of social media platforms. From this panel, you can click one-time custom prompts or buttons which will allow the AI to reply in the way you want.
You can also add advanced branding like a knowledge base so the AI tailors your responses to your business.
Olly AI allows you to analyze images from Facebook and Instagram, the AI will then generate a response based on the text and image. Cool right.
Olly does have a couple of bugs and some features are upcoming which will make it awesome.
I have reviewed Olly on my YouTube channel. Feel free to check out the review here to get an idea as to how Olly works.
https://www.youtube.com/watch?v=AsR4HBF6hE8&t=1231s
At this price, Olly is worth snatching now before more features come and the price goes up.
The team is responsive, listens to feedback, and always updates.
And what's Awesome is that mobile is on the way. One-click social media replies on mobile, in this day and age, it's much needed and I hope they have implemented this well.
Thanks,
Seb
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Verified purchaser
It´s really not working
The idea was good, but...
- The comments are always the same
- Not working on instagram
For me... useless.. unfortunately
goyashy
Dec 18, 2024Hi There! No issues at all, if you'd like for us to help you customise it for your voice, please do let us know. AI by default (any AI) will not talk like you, there is one time effort to make it sound more and more like you. You can do that for Olly by voice configuration and brand training, let me know if you need help on these lines. We're always here!
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Verified purchaser
Love it!
After ironing out a few things at my end, it works great. I love how it saves me time with posts and comments on social media. I like that when I use it to do a post, it will include hashtags which is a time saver. It is quick to drop a written comment rather than always just giving a thumbs up. I have seen replies from the people I have engaged with and an increase number of follower.
goyashy
Dec 2, 2024Appreciate this! Thank you for sharing your feedback, always here for anything!
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Verified purchaser
I really, really, wanted to love it...but I can't even like it
I purchased Olly on the 23rd September 2024 and now 60 days later it still doesn't work. All I have managed to achieve, after spending hours of time trying, is nothing.
The issue is the chrome extension doesn't sync ro the PC dashboard. However to use the premium features and access all the functionality you have to enter information into the PC dashboard and then sync it
Ultimately every time I try to use Olly as soon as i try to sync, i5 just redirects me to the page telling me to buy a license.
I have a license, and it is saved and working in the chrome extension. But to use brand voice you have to add your brnad information to the PC dashboard then sync it to the extension.
Guess what....it just redirects me and tells me if I want the good stuff i have to buy a license. Round and round we go.
I have sent emails, screenshot, and Yash is super helpful but either hr doesn't get what I am saying or the product is just a buggy waste of time.
First response from support informed me that it must be my fault and I must have created 2 accounts using different email addresses. Ummmm...no.
Then i was told it was because my email address starts with a capital letter and shouldn't. Ummmm ok ..but no.
I tried explaining again that the issue is with my activation code not syncing. I gave the example of brand voice. The response from support told me I needed 5 credits for brand voice.
Now thay was the last straw. Because i actually have 8 credits (you get given 10 when you join) BUT more importantly I also bought the pro plan and am using my own Open AI API key .... so ummm, no. I dont need your 5 credits.
Now support tells me the issue is that the brand voice feature doesn't come with my license. Ummm, no, actually Omg yes it does .... it comes with all 3 tiers as stated.
60 days later and noone seems able to figure out how to sync my activation code. And i have no confidence they ever will.
Hey buy on the bright side, as an apology for the hassle they gave me 50 free credits. That's 50 credits that i don't need and, even worse can't use. It still doesn't sync. Sigh
And how much time has olly saved me. None. In fact it owes me about 2 days. If anyone wants 50 credits let me know. However i may need to post or pigeon them to you.
goyashy
Nov 25, 2024Hey Jason,
Just read the review, we fully deserve it. Thank you for sharing feedback. The issue is that there's so much going on with so many users that it's sometimes hard to figure out what to prioritise, since we're bootstrapped we're always short of people. BUT that should never be the reason for your bad experience.
Please accept my sincere apologies no 50 credits will never compensate for...
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Verified purchaser
I don't get it
It's not really doing anything for me.
goyashy
Nov 25, 2024Hi there, I'm here to help always, please write to us on support@explainx.ai, if you already reached out, we probably solved your problem. Have a nice day!
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