I usually use another tool on their free program and was hoping this would replace it but the tool is very clunky and offers no real assistance for me. In each reply field it is a large white block that does not adhere to dark mode and only has the various tones options available. I thought it would read the comment or at least allow you to select the comment and then prepare a response you can then guide it to revise to your liking. Since it appears in the post I was hoping it would be better than working in a tool that pos up on the side like what I use now. I don't need to have boiler plate responses as comments I reply to are dynamic. I should have read the deal page thoroughly and asked questions if I was unclear. I'll give it 2 stars for that since this seems to be mostly for people with an established brand and can use this to give premade responses in their feeds quickly. This has a good idea but for me the implementation is terrible.