f1a228b592d04f22944c83eb577e9718Q: GDPR & data
1. Do you perform automated analysis on streamed/uploaded video/audio (e.g., face/body features, voice characteristics, speech-to-text)? If yes, what’s the lawful basis and can EU users opt out?
2. Where is EU/EEA user data stored/processed, and which key subprocessors do you use? For any non-EU/EEA transfers, do you rely on SCCs (or another mechanism)?
3. What are the retention periods for (a) content, (b) derived/inferred data (profiles), and (c) logs/analytics?
Amir_Omnistream
Jan 9, 2026A: Thanks for the detailed GDPR questions — these are important topics.
For accurate and up-to-date information regarding data processing, storage locations, subprocessors, retention periods, and GDPR compliance, we recommend reviewing our Privacy Policy and Terms & Conditions, where all of this is documented in detail.
If you have specific compliance or contractual requirements (for example, SCCs, DPAs, or enterprise policies), please contact us directly through our website and our team will be happy to assist.
It's good to have open conversation. I reviewed the terms, but I can’t find the specifics I asked for (countries/storage locations, subprocessor list, or concrete retention periods). Do EU users have an opt-out from any automated analysis of video/audio (e.g., face/body features, voice/speech-to-text), and what lawful basis do you rely on?
If you have a DPA/SCC package, a link is fine.