Q: Security issue and license activation...
Hey, I purchased your product and created an account. Shortly after, I received my account password by email. That’s a poor security practice, and I couldn’t find any visible option to change the password, which is a serious concern in my view.
Additionally, it would be much better if users could activate and transfer licenses between devices themselves instead of having to contact support. For example, if I get a new phone, I should be able to switch the license from my old device easily.
Thanks.
Amir_Omnistream
Jan 11, 2026A: Thanks for raising this - we appreciate the feedback and take security seriously.
Regarding passwords: the initial email you received is part of the account onboarding process, but you can reset and change your password directly from the application at any time. We’re also in the process of adding password management via the web dashboard, which will be available soon.
On license activation and transfers: at the moment, licenses are tied to a specific device, and moving a license to a new phone requires assistance from our support team. This is mainly to prevent abuse and ensure account security. That said, we agree this can be improved, and self-service license release and reassignment is something we’re actively considering for future updates.
Your feedback is valid and helpful, improving both security transparency and license management is part of our ongoing roadmap.
Verified purchaser
HI there, where can I change the password via web app (desktop)? I'm currently here: eu7.omnistream.live/#/account and the fields are not editable (and there is no password field). Thank you!
Verified purchaser
And please, do not send the user password via email anymore, what if someone hacks your system and gains access to your sent emails? Thanks
Currently changing password is only supported from the application only.