Q: Hi Ben OnboardFlow looks awesome, congrats on another successful SaaS launch on AppSumo!
I have another SaaS where I'll be offering a free trial, but without collecting credit card information first, to reduce friction of sign-up - Stripe supports this option. Will I be able to use OnboardFlow to monitor all the necessary events throughout the user's trial?
Thanks
Diran
Ben_OnboardFlow
May 15, 2024A: Hey Acciom. Thanks for reaching out and for the kind words.
Re: asking for CC up front or not... actually this doesnt matter at all. OnboardFlow works in both scenarios. The KEY requirement (if you want to use our Stripe integration) is to ensure that when your trials first sign-up, that you are creating a Customer AND Subscription record in Stripe (albeit on a trial basis). If you are only creating the Stripe Customer record after they convert at the end of the trial, then you wouldnt be able to use our Stripe integration and would therefore need to send the subscription date to us either via our API or JS tracker.
Happy to answer any other questions if you have any.
Cheers,
Ben