Q: Do you provide a named and signed B2B DPA (data processor agreement under gdpr) for EU businesses that ...
includes my business name in the agreement? I do not mean a privacy policy, I mean a signed 2 way DPA. What does “Data-encryption protocol with certificate issued by official certificate authority for security and data protection” mean?
A: Hi! Sure, you should login to onetranscriber.com in your personal area (https://onetranscriber.com/billing), and along with the summary of you AppSumo LTD account, you find the upgrade button, that will take you your AppSumo page for the upgrade: here you finally select the new Tier and complete the purchase directly on AppSumo.
Final Tests are completed, ready to Release! Preparing the documentation and the guide for installing and running on MacOS (a bit less easy than on Windows, but absolutely ok).
Q: Hi there,
I just signed up to test out your software before making the AppSumo purchase.
I played a video which has speech and can hear it playing from the speakers. When I start the transciption button, nothing is typed out. After refreshing the data button, I see that it used 1:36 minutes.
There is only one audio speaker option in the drop-down menu.
A: Hi Mahesh, probably there's some configuration or setting in your Output Audio device that prevents One Transcriber from properly capturing the audio chunks. I would suggest to check the device configuration, e.g. running any Troubleshooting advice prompted by Windows in Sound Device settings, and possibly trying to re-install again or update the drivers of the Output device.
Q: Do you provide a named and signed B2B DPA (data processor agreement under gdpr) for EU businesses that ...
includes my business name in the agreement? I do not mean a privacy policy, I mean a signed 2 way DPA. What does “Data-encryption protocol with certificate issued by official certificate authority for security and data protection” mean?
Share One Transcriber
Q: Hi guys, how do i upgrade, currently on tier 1 and want to jump up?
Thanks
Giuseppe_OneTranscriber
May 15, 2024A: Hi!
Sure, you should login to onetranscriber.com in your personal area (https://onetranscriber.com/billing), and along with the summary of you AppSumo LTD account, you find the upgrade button, that will take you your AppSumo page for the upgrade: here you finally select the new Tier and complete the purchase directly on AppSumo.
Thanks 100000!
Best,
Share One Transcriber
Q: Here we go with the MacOS Version!
https://onetranscriber.com/download
And the Installation and configuration guide:
https://blog.onetranscriber.com/install-one-transcriber-on-macos/
Enjoy!
Share One Transcriber
Q: I noticed you only have a windows version to download software.
When are you going to have Mac OS software?
Giuseppe_OneTranscriber
May 14, 2024A: Hey,
MacOS version will be release by end of November (earlier than originally planned)
Thanks and stay tuned!
Share One Transcriber
Are we there yet?
Literally waiting for the iOS version.
Final Tests are completed, ready to Release!
Preparing the documentation and the guide for installing and running on MacOS (a bit less easy than on Windows, but absolutely ok).
Q: Hi there, I just signed up to test out your software before making the AppSumo purchase.
I played a video which has speech and can hear it playing from the speakers. When I start the transciption button, nothing is typed out. After refreshing the data button, I see that it used 1:36 minutes.
There is only one audio speaker option in the drop-down menu.
How do I resolve this issue?
Thank you,
Mahesh
Giuseppe_OneTranscriber
May 15, 2024A: Hi Mahesh,
probably there's some configuration or setting in your Output Audio device that prevents One Transcriber from properly capturing the audio chunks.
I would suggest to check the device configuration, e.g. running any Troubleshooting advice prompted by Windows in Sound Device settings, and possibly trying to re-install again or update the drivers of the Output device.
For any further...
Share One Transcriber