OneSuite Questions

Showing 1 - 20 of 71 questions

Q: Upgrade to Tier 3, and White Label

Hi, I just purchased a Tier 1 LTD license yesterday, and today I went back to upgrade it to a Tier 3. Is it still possible for me to do that?

Also, how will white label work for an LTD customer?

Thanks for a great product!

105508087896725444440PLUSDec 4, 2024
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Founder Team
Reza_OneSuite

Reza_OneSuite

Dec 4, 2024

A: Thanks a lot for your appreciation.

Please email us to support@onesuite.io to get the further support.

Thanks

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Q: Can't you support Korean?

1. Can't you support Korean?

2. Does 3000 leads mean 3000 blocks or 3000 customers?

reu0691PLUSEdited Dec 2, 2024
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Founder Team
Reza_OneSuite

Reza_OneSuite

Dec 3, 2024

A: Hi,
Thanks for asking.

1. Yes, off course. We already have Korean.

2. No, customers are unlimited. In lead pipeline, you can manage 3000 leads.

Thanks

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Q: Integration with Custom CRM

HI Syed,
We have custom CRM ( SAAS Based Platform) subscription based . Wondering do you have any option to white label /One Off payment to purchase , Instances must be Locally Hosted as well.

Thank You
Best Regards
NK

kneeajDec 2, 2024
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Founder Team
Reza_OneSuite

Reza_OneSuite

Dec 2, 2024

A: Hey NK,
Let's talk to discuss it over a meeting.

Here is my Calendly.
https://calendly.com/rezahaque

Best,
Reza

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Q: Can the customer logs in to the client portal and create tasks?

Once the customer is in the portal and sees the project, can they create tasks? In our business model, the client can see what tasks we are working on for them. If they want to have new tasks, they can also create the tasks in the client portal. We can then follow up and inform the customer on the updates of these tasks created by them.

kuochintingPLUSDec 1, 2024
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Founder Team
Reza_OneSuite

Reza_OneSuite

Dec 2, 2024

A: Yes sir!

That's how we designed it.
It has two options in a particular project settings.
1. You can allow clients to create task
2. You can set view only permission for the client

Thanks

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Q: Do you support Multicurrency

Can I invoice my customers in currencies of my choice (USD, NZD, AUD, etc.) or is the account fixed to one currency?

zahnPLUSDec 1, 2024
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Founder Team
Reza_OneSuite

Reza_OneSuite

Dec 1, 2024

A: Yes, we support multi currency. You can send invoice to any USD, NZD, AUD etc.

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