Onvocado Questions

Showing 1 - 5 of 88 questions
navid7navid7
navid7
Dec 5, 2025
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Q: popup with multiple answers

Hi,
there is a feature for pop ups with multiple answers?
Most pop ups have one main button, sometimes a smaller button to close th pop up. Would it be possible to have 2 buttons with different links?
This screenshot is an effective example: https://snipboard.io/BnRW58.jpg
Thanks

Founder Team
Alex_Onvocado

Alex_Onvocado

Dec 5, 2025

A: Absolutely, you can use our editor to add as many buttons as you'd like. A popup like the one in the photo is 100% possible with onvocado.

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WatermelonForeverWatermelonForever
WatermelonForeverPLUS
Nov 20, 2025
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Q: Can you please clarify how tier 4's 20 users + unlimited domains with white labeling work?

I am a one-man mini marketing agency. I want to build popups for clients but ensure they have access in case anything happens to me. I am unclear whether tier 4's unlimited domains with white labeling will serve the needs of, say, 25 to 50 clients, especially with the limit of 20 users. What constitutes a user in the context of unlimited domains? Thank you!

Founder Team
Alex_Onvocado

Alex_Onvocado

Nov 21, 2025

A: Happy to clarify how Tier 4 works:

Users are the people you personally invite into your main workspace and share your plan limits. The 20-user cap applies only to this internal workspace.

White labeling, however, is different.
With white labeling enabled, anyone can sign up directly on your custom domain (e.g., pops.youragency.com) and use the platform as a normal user, they don’t count...

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billneedhambillneedham
billneedham
Nov 20, 2025
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Q: Do you have any idea whether this will work with websites provided through KV Core / BoldTrail?

my website TheHomeTeamGJ.com

Founder Team
Alex_Onvocado

Alex_Onvocado

Nov 20, 2025

A: Thanks for your question!

Yes, we do have clients using Onvocado with websites built on KV Core / BoldTrail. Since our widgets are added using a simple script snippet, they generally run on any platform that allows you to insert custom code.

If KV Core gives you access to add custom JavaScript to your site or landing pages (usually in the website settings or custom header/footer section),...

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Saajan_sumoSaajan_sumo
Saajan_sumo
Nov 9, 2025
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Q: How do I remove the elements? I just want to display a heading in the center

So there are 2 elements in this template that I selected. I deleted one element, but it still has a space there. I DO NOT NEED to have another element as that takes the space and doesn't allow my other element to be in the center.
What to do?

Founder Team
Alex_Onvocado

Alex_Onvocado

Nov 9, 2025

A: To remove an element completely, hover over it in the editor and you’ll see a small action menu appear in the top-left corner of that element. Click the trash/delete icon there.

Feel free to contact us at support@onvocado.com . We’ll be happy to arrange a short preview session to make sure your layout looks exactly how you want it.

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Misty60110Misty60110
Misty60110
Nov 8, 2025
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Q: Video Support, Privacy & Quota

Hi!

1. I saw in earlier Q&A’s that you don’t support video. Is that still the case now? If its currently not supported, is it planned to be supported? Or is it a ‘maybe’?

2. Also, are the js tags for each placement fully unique? Like if a tag from the same account is used on site A and B, there won’t be an account id or workspace URL in the tag associating them together.

3. For the quota, a...

Founder Team
Alex_Onvocado

Alex_Onvocado

Nov 9, 2025

A: Hi! Thanks for the questions. Here are the details:

1. Video Support
There is no native video content item yet, however it is on our roadmap and planned.

2. JS Tag Uniqueness / Privacy
The JS tag is unique for each account. Each campaign also has its own unique campaign ID. There is no cross-site linking or confusion when using the same account on more than one website.

3. Quota (Visitors)
A...

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