OnWhatsApp

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Member since: Dec 2020Deals bought: 387
5 stars
5 stars
Posted: Sep 29, 2022

good option to sell trough whatsapp

- Easy to use (manage, onboarding, create products)
- Clean interface
- The cost is really good :)
- The support is goog, the answer the question!.. thank you for that
- Easy to use by final users (normal persona)

- work in the translations, please (theme orders, for example)
- Implement something round-robin functionality, sometimes the store works with one, two or more numbers to receive orders
in some cases, more than one user receive the orders
- Improve the import bulk function
The customers don't want to share the information in other site, in this case share google sheets
- Send the order in a WhatsApp group, in other case more than one user receive and prepare the orders, products etc, in different times or days!
- Is necessary some kind of manage inventory, because is necessary the tracking
- Implement the function to add more users, to add products, tracking, configuration... the best way is to use user roles
- The documentation is good but inexistent in some cases, example:
https://onwhatsapp.gitbook.io/quick-start/products/bulk-import-products
- The orders section is very sometimes confuse, if I delete orders... the total orders count all of them is not make sense
- The name store "<Title>", has "onWhatsapp" all the time, allow remove it, please
- Implement some kind of remember recurrent user o frequently customer and not user always the number in the orders
- Allow telephone number in the user case, sometime they don't want to add again their number if they buy frequently
- Send alerts about products inventory (this is a good idea )

Definitely I will use this app and hold more store :).

I would like to know what is the next step of you onWhatsapp team?, how is going your roadmap?

Founder Team
Team_OnWhatsApp

Team_OnWhatsApp

May 9, 2024

Thank you so much for the kind words, here's some fun things we're releasing within the next 48 hours:
1. Marketplace
1.1 Multi Location
1.2 Seller dashboard can use own Twilio WhatsApp for automatic order sending
1.3 Seller dashboard can use own Twilio SMS for automatic order sending
2. Product Exports
3. Change Password

We'll keep you informed as we implement your suggestions indeed!

Rock on

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