4.1
Taco ratings
Customers appreciate Outboundly.ai for its AI-powered personalized email outreach, high deliverability, and seamless integration with unlimited email accounts. While some users faced initial setup challenges and desired more comprehensive documentation, the overwhelming sentiment is positive. With an overall rating of 4.6 and 18 reviews, Outboundly.ai is a solid buy, especially with its 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
Not recommended
Poor customer support. Did not deliver what was expected.
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Verified purchaser
Pathetic, worst service ever.
Blocked my account without notice, saying they got email from AWS about the SPAM activity from your account. Whereas we weren't using any AWS email sending at all, we were using GSuite emails with very high quality lead list.
Gaurav_outboundly_ai
Aug 15, 2024Looks like your account is still active, we have made it clear why it got blocked, with details
You are not using AWS, but we are using aws and we also shared reason.
Pathetic experience as founder also to see customer behaving this way.
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Verified purchaser
Quite a few bugs to fix
There's a lot that I like about the software when it comes to user experience and how easy it is to set up campaigns and connect your domain etc. However, after starting my first campaign I keep running into bug after bug:
1. The email verification tool doesn't actually work. I had a good 10% of email addresses that came back as undeliverable AFTER I had validated them via Outboundly. I ran the emails through Neoon, which picked up all of the invalid addresses without issues.
2. There's some major bugs when it comes to selecting one prospect and trying to perform an action on it. E.g. if you want to delete 1 prospect from your campaign (e.g. because the email was undeliverable), Outboundly just deletes ALL prospects from the campaign (even though the dialog says "Are you sure you want to delete 1 Prospecct"). And then you have to start from scratch...
3. Now the tool tells me that it can't continue running my campaign because my email provider does not support bulk email sending. But I know that it does because I have done it before....
Technical support takes about 16-24 hours. So, as it stands, I think it has potential, but needs quite a bit of work before it's actually usable.
Gaurav_outboundly_ai
May 17, 2024Thank you for your feedback.
Our team is working around the clock, and we will soon have it fixed.
We are a cold email tool, and email verification is a free feature we offer with all plans.
We identified the bug and our team has already worked on it. Thank you for your suggestion.
If your provider doesn't support or disconnects accounts, our hands are tied. There have been many changes in the...
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Verified purchaser
So far, I'm happy.
This may be my best 2024 grab like another commenter said. I generally don't take the time to review but I like the navigation of this and really needed something like Outboundly in my tech stack. I tried mystrika and their support was garbage and it wouldn't connect to Microsoft Outlook. Outboundly connected to Microsoft Outlook email within 30 minutes of updating SMTP on GoDaddy. Excellent
Gaurav_outboundly_ai
May 17, 2024Thankyou
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Verified purchaser
FINALLY!!
Outboundly.ai is the deal of 2024!!! DO NOT MISS OUT. The interface is easy to navigate and they are always making the software better and better.
Gaurav_outboundly_ai
May 17, 2024Thankyou
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