Q: When go to custom URL (private subURL): ''clients.

mywebpage.com'' there is non whitelabel and branded by oviond. Any client can go to this URL so easy. People use browser and keyboard :)

Why would we have a whitelabel feature if my clients can discover the Oviond brand on my main subdomain? This trick really isn't making sense to me.
There is any possible way to change oviond brand from the my main subdomain URL ''which is for WHITELABEL''

Thank you.

ong_jackSep 22, 2022
Founder Team
Lauren_Oviond

Lauren_Oviond

May 14, 2024

A: Hi ong_jack,

Oviond is designed as a tool for agencies. The custom domain feature is for shared assets only. The report will go to your clients from the custom email address that you set up and have your chosen custom URL. You can also set your own colors to keep your reports looking on brand.

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Posted: Sep 26, 2022

I also wonder why they are not clear about this unethical trick. I am waiting for their response. I mean, they responded to users above you. Are they ignoring the question?

PopuloPopuloPLUS
Posted: Jan 18, 2023

hi, your reply misses the point of what the poster is saying. The url will be custom, but clients are likely to check out the website address at some stage and it will show them the oviond logo, defeating the purpose of being white label