Good Idea but missing standards features
Hi, I just bought the offer, because I saw it as an alternative of my daily report issues, I reviewed the integrations list and I ran to get this offer because there was my integrations.
But, can't used it at all.
- Facebook Integration are incomplete compared with other apps.
Missing and Incomplete function the availability to link Ads Account that owned by clients not the main facebook account. (Agencies use to get shared Ad Account from clients)
- Shopify incomplete integration
Only shopify sales information is available to use, when other apps let you pick customers, inventory, etc.
Please let me know if this can be fix soon, or is there something I'm doing wrong.
Lauren_Oviond
May 9, 2024Hi jean12,
Thank you for taking the time to write a review and leave your feedback.
Please can you reach out to us at hello@oviond.com and let us know what is missing with regards to Facebook. We would be happy to look into adding it in if we feel it is something that will benefit our users.
You are able to add Ad Accounts you have Partners access to on FB Ads. You need to make sure you go into ALL ACCOUNTS during the connection part of the integration. Only the Ad Account you create in your account will show in the first lot of clients, but clicking on All Accounts will show them all.
Shopify has been a known issue. We recently changed to their latest API because the data coming from the old API was not accurate. The new API only offers a few Sales related metrics, the rest have been deprecated. We are not sure what Shopify's plans are to bring these metrics back.
If you are struggling with anything in your client's reports, please reach out to support!
Thank you