I own/manage a few products (Shopify Apps, an online store, etc.) and PathPro is exactly what I was looking for when it comes to not only collecting user feedback, but also managing all aspects of growing a product over time.

Seems like most of these feedback collection tools are missing some pretty obvious features, but it's pretty clear that PathPro was built by a team with an actual history of building and selling software. I mean, just check out their official roadmap…They're using PathPro to grow PathPro. The UX is great too, and it's nice that I can so easily jump between my different products, and to manage the customers associated with each of my products (ie managing their feedback, inquiries, behavior etc.). I even integrated PathPro directly into my Shopify app's dashboard to keep customers informed on what's coming next, so its super flexible. The custom domain feature is worth the price alone, and the fact that custom domains come with every tier is a pretty rare bonus.

Support has been great, though I only contacted them for some brief setup items when integrating into my app, which was definitely a unique case, but they were quick to respond and very friendly to boot. Overall I'm pretty excited and feel like I've finally found the type of tool I've been looking for.