Hello PathPro Team,

I hope this message reaches the appropriate team.

We have submitted multiple support tickets regarding an issue with our custom domain, but unfortunately, we have not received any response so far.

Our custom domain, roadmap.meethour.io, is configured correctly, yet the roadmap page is currently inaccessible. This issue has been ongoing and requires immediate attention.

What is particularly concerning is that after your recent system upgrade, there was no prior communication regarding any changes, downtime, or migration requirements. Since the upgrade, several functionalities have stopped working without warning.

We have already shared this roadmap link extensively with our team members and users. As a result, they are unable to access the page and are beginning to believe that our product is experiencing issues. This is negatively impacting our business operations, customer confidence, and brand reputation.

We kindly request that you investigate and resolve this issue as a matter of urgency. If there are any configuration changes required on our end, please provide clear guidance immediately.

We value our relationship with your platform, but the lack of communication and delayed response to critical issues is becoming a serious concern. If this matter continues to remain unresolved, we will need to evaluate further options to protect our business interests.

Please provide an update on the status of this issue as soon as possible.

Regards,
Meet Hour Team