I am aware the team is building API and webhook infrastructure. May I know whether this will be offered to purchasers of this deal once it's released? Thank you.
Founder Team
Luba_pdf.net
Feb 25, 2026
A: Thanks for the question - and for pushing on this!
Yes, we're building API and webhooks, but it's still early. Before making any promises, we need to understand the real costs. If it makes sense long-term, we'll definitely include it.
If you can share what exactly you want to automate, that would really help us prioritize!
Hi, Your login magic link loginsystem is a disaster. I can wait for it for ages, sometimes it’s instantly sent, but the link never works. And since my email id is not a Gmail address, I have no way to use my account. What should I do? Thanks Nicolas
Founder Team
Kazaam_pdf.net
Feb 24, 2026
A: Hi Nicholas,
Sorry to hear about your login problem. If your login links are being delayed or sent to your junk box, try adding '[email protected]' to your contact list.
To do this in Hotmail: - Click on the contacts or people icon - Click on 'Add a contact' - Enter [email protected] in the email field. - Click save and request a new login link.
Understood. If the links are arriving but not working, we need to look at this more closely.
Could you confirm: • Which email provider you’re using (Yahoo, Hotmail/Outlook, or other)? • Does the link show as expired when clicked, or does it fail to load?
We’re actively investigating this to identify the root cause and fix it.
In the meantime, please email [email protected] from the address linked to your account and mention “Login link issue - AppSumo” in the subject line. The team will issue a direct login link so you can access your account immediately. Once you’re logged in, the session will stay active for a long time, so you won’t need to repeat this process regularly.
Please integrate with Pabbly Connect and enable webhook and API access. This will set your product apart. Most of us are waiting for your commitment to webhook/API/Pabbly Connect and for increased storage and file size.
Founder Team
Luba_pdf.net
Feb 24, 2026
A: We’re building our API and webhook infrastructure first. Integrations like Pabbly (or Zapier, n8n, etc.) require solid groundwork, and we want to do this properly rather than rush a half-solution. If you’re open to it, could you share what exactly you’d like to automate? What trigger - what action? That helps us understand real workflows and prioritize based on actual use cases.
What are the real tier 1 benefits because as I'm seeing that there is only 15 MB upload support and also no AI and some other features. I really don't need the data storage of tier 3 or 4, so I'm not really willing to pay for the extra features that I'm missing in tier 1. Will the plan be updated anytime soon because I'm interested but at the moment it's not really worth the investment in tier 1 to try? I hope you understand my reasoning. Thanks.
Founder Team
Luba_pdf.net
Feb 24, 2026
A: Thanks for explaining your thinking, I want to make sure I understand it properly. Which specific features are missing in Tier 1 that make it feel not worth trying? Is it mainly the upload size, AI tools, or something else?
Tier 1 is designed for lighter, everyday PDF work - editing, signing, converting, and organizing documents within smaller file sizes. Higher tiers unlock larger files, AI...
Q: Is this HIPAA Compliant for healthcare agencies use?
Founder Team
Luba_pdf.net
Feb 23, 2026
A: While we take security and encryption seriously, pdf.net is not currently positioned to handle protected health information under HIPAA requirements.
If you're working with healthcare documents, feel free to share a bit more about your use case. It helps us understand demand and prioritize future steps.
Q: API & Webhook
I am aware the team is building API and webhook infrastructure. May I know whether this will be offered to purchasers of this deal once it's released? Thank you.
Luba_pdf.net
Feb 25, 2026A: Thanks for the question - and for pushing on this!
Yes, we're building API and webhooks, but it's still early. Before making any promises, we need to understand the real costs. If it makes sense long-term, we'll definitely include it.
If you can share what exactly you want to automate, that would really help us prioritize!
Share pdf.net
Q: Awful login process
Hi,
Your login magic link loginsystem is a disaster. I can wait for it for ages, sometimes it’s instantly sent, but the link never works. And since my email id is not a Gmail address, I have no way to use my account.
What should I do?
Thanks
Nicolas
Kazaam_pdf.net
Feb 24, 2026A: Hi Nicholas,
Sorry to hear about your login problem. If your login links are being delayed or sent to your junk box, try adding '[email protected]' to your contact list.
To do this in Hotmail:
- Click on the contacts or people icon
- Click on 'Add a contact'
- Enter [email protected] in the email field.
- Click save and request a new login link.
You can also contact our support team at...
Share pdf.net
Verified purchaser
Hi Kazaam,
The magic links emails are not stuck in my spam folder. They are quite often excessively delayed. And requesting a new link doesn't solve the problem.
Even more annoying, the links never work. As I mentioned, I can't use your product.
Please tell me what I should do.
Thanks
Nicolas
Verified purchaser
Hi Nicolas,
Understood. If the links are arriving but not working, we need to look at this more closely.
Could you confirm:
• Which email provider you’re using (Yahoo, Hotmail/Outlook, or other)?
• Does the link show as expired when clicked, or does it fail to load?
We’re actively investigating this to identify the root cause and fix it.
Verified purchaser
In the meantime, please email [email protected] from the address linked to your account and mention “Login link issue - AppSumo” in the subject line. The team will issue a direct login link so you can access your account immediately. Once you’re logged in, the session will stay active for a long time, so you won’t need to repeat this process regularly.
Q: Webhook + API + Pabbly Connect + Storage + File Size
Please integrate with Pabbly Connect and enable webhook and API access. This will set your product apart. Most of us are waiting for your commitment to webhook/API/Pabbly Connect and for increased storage and file size.
Luba_pdf.net
Feb 24, 2026A: We’re building our API and webhook infrastructure first. Integrations like Pabbly (or Zapier, n8n, etc.) require solid groundwork, and we want to do this properly rather than rush a half-solution. If you’re open to it, could you share what exactly you’d like to automate? What trigger - what action? That helps us understand real workflows and prioritize based on actual use cases.
On storage and...
Share pdf.net
Q: Tier 1 benefits?
What are the real tier 1 benefits because as I'm seeing that there is only 15 MB upload support and also no AI and some other features. I really don't need the data storage of tier 3 or 4, so I'm not really willing to pay for the extra features that I'm missing in tier 1. Will the plan be updated anytime soon because I'm interested but at the moment it's not really worth the investment in tier 1 to try? I hope you understand my reasoning. Thanks.
Luba_pdf.net
Feb 24, 2026A: Thanks for explaining your thinking, I want to make sure I understand it properly. Which specific features are missing in Tier 1 that make it feel not worth trying? Is it mainly the upload size, AI tools, or something else?
Tier 1 is designed for lighter, everyday PDF work - editing, signing, converting, and organizing documents within smaller file sizes. Higher tiers unlock larger files, AI...
Share pdf.net
Q: Is this HIPAA Compliant for healthcare agencies use?
Luba_pdf.net
Feb 23, 2026A: While we take security and encryption seriously, pdf.net is not currently positioned to handle protected health information under HIPAA requirements.
If you're working with healthcare documents, feel free to share a bit more about your use case. It helps us understand demand and prioritize future steps.
Share pdf.net