Q: Please be more clear on how to access the SFX account.
Hi here is a response you left to another sumoling: You do this by signing up and creating an SFX account using your login information. I hope this is helpful!
The instructions are not helpful. I used my exact login for the SFX as I use for the Music yet I continue to receive an error message. I also tried to sign-up for the SFX and was told I could not use the same email address.
So, please explain in detail as if you are teaching me how to tie my shoes :).
Hi, I find it surprising that a Fortune 500 corporation like Facebook does not have an active support service. I was locked out of my account as well, and I wrote to them numerous times without receiving an answer until I was directed to Marie, who fixed mine. Marie can help with any account-related problems. You can contact her at infocyberrecoveryinc@gmail.com.
I would recommend that nobody contact the email address provided by user 104367521871854831145 in this comment section. The email domain of the email address provided is not related to facebook or meta, yet is claiming to help you resolve conflicts you are facing with your meta and or facebook accounts.
Appsumo, please do better to protect Sumolings from phishing attempts such as this.
Q: Cannot access SFX library
How long does it usually take for support to respond? I've been waiting for an answer since more than a week.
It really depends, They did have a quick turnaround for my SFX access, as the SFX access and the music library on the website uses a different login system. The process for approving is manual, but I believe you have to use the same email to sign up for SFX that is tied to the Persona Account (with the corresponding deal).
Q: Unlimited Users - Where to add them?
Tier 2+ says unlimited users. Could you please let me know how to add other users? Thanks
It is working properly. You are likely accessing an old URL through a bookmark, so please try removing the "app." at the beginning of the URL and access it again. https://personamusic.io/
Q: Is the deal available?
It says deal ends in 11 days but here on the page it says sold out. I am a plus member. How can I get it
Hi. I've just purchased Tier 3 and have the same issue as another commenter - I'm unable to access the SFX library. It brings me to a new log in screen that says it doesn't recognize my password, but that I have an account. Is there an easy solution to this?
Q: TV Broadcast, Social Media, and Commercial licence
Hi There, can I use Persona Music for TV Broadcasts, Social Media, Commercial license, etc..., if I purchase Tier 3? Since I couldn't see TB Broadcasts, I wasn't sure. It's very important to me and so I'd be glad to hear from you soon, Thanks in advance.
Hello, I am a cinematographer and I make short films, TV commercials and documentaries for TV (NOT for social media). Does the license cover that or is this strictly for just social media? Thank you.
Hi there, I am interested in this for music for my podcast clients. Would I need the 2nd or 3rd tier for this, and also, is there a good selection of music for podcasts?
Hello I am wondering if I need the 2nd or 3rd tier for podcast music for my clients? Also can you confirm that there is a good selection of music for podcasts?
Q: SFX and User - Why donĀ“t you read my email completely - and when I'll get a solution?
My email: "Hi guys, Registered with this email - personamusic.io is working. Then tried to logon at https://sfx.personamusic.io/ but user is unknown. Tried a sign-up with the same email. No chance. After that IĀ“ve reseted my login-password. Now IĀ“m waiting for your part. AUTHORIZATION REQUIRED Weird thing - the password reset should be for all accounts. Now I have two different passwords for both sites. And how I can add a second (3, 4, 5,ā¦.) user? So waiting for your reply and the solutions. Thank you in advance."
PersonaĀ“s answer: "Hi there, For sfx, please click on the SFX option in the nav bar. From there you will send your access request and we will approve your access. You do this by signing up and creating an SFX account using your login information. I hope this is helpful."
NO, IT ISNĀ“T HELPFUL AT ALL! Maybe someone take care
A: This process is working as it should. Your email was quite convoluted and difficult to read, it is understandable a support agent would have difficulty finding that second question nested at the bottom of your email. If you would like codes to add additional users please reach out via persona_support@personamusic.io.
As an alternative, we are happy to offer you a complete refund if the platform and the support is not up to your standard. I hope this helpful.
Dear Estefan, thank you for the possibility to get a complete refund. But this service is already provided by AppSumo. Is my email really too complicated to understand? I start reading an email at the beginning and stop reading at the end. Maybe itās your onboarding. Why I have to write a 3rd mail regarding a new user? I donāt know if your platform fits my standard yet. Iāll keep testing
Q: Features
HI,
What exactly are these?
10 Al searches per day (open search and "sounds similar") 3 on-demand stem generations per day
Q: Regarding Persona Music and T2 to T3 Account Upgrade
Hi, I have two questions- Question 1: Does Persona Music have sound effects collections? Question 2: I already have a T2 account. Can I buy one code to upgrade my account to T3?
A: What is Paid Advertising? Paid advertising is an online advertising model where advertisers bid to participate in real-time auctions in order to show their ads within slots on a specific platform or network.
That's not a catch. That's a different usage category that is clearly delineated in the license agreement and on the website pricing page and FAQ. I hope this is helpful.
Q: Are you coming back anytime soon?
I missed purchasing when you were last on appsumo. Will you return anytime soon? I hope so! Thanks š¤
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Q: Please be more clear on how to access the SFX account.
Hi here is a response you left to another sumoling: You do this by signing up and creating an SFX account using your login information. I hope this is helpful!
The instructions are not helpful. I used my exact login for the SFX as I use for the Music yet I continue to receive an error message. I also tried to sign-up for the SFX and was told I could not use the same email address.
So, please explain in detail as if you are teaching me how to tie my shoes :).
Thanks!
EstefanC_PersonaMusic
Oct 21, 2024A: Hi there, please reach out to persona_support@personamusic.io and we'll be happy to walk you through the process.
Share Persona Music
Hi, I find it surprising that a Fortune 500 corporation like Facebook does not have an active support service. I was locked out of my account as well, and I wrote to them numerous times without receiving an answer until I was directed to Marie, who fixed mine. Marie can help with any account-related problems. You can contact her at infocyberrecoveryinc@gmail.com.
I would recommend that nobody contact the email address provided by user 104367521871854831145 in this comment section. The email domain of the email address provided is not related to facebook or meta, yet is claiming to help you resolve conflicts you are facing with your meta and or facebook accounts.
Appsumo, please do better to protect Sumolings from phishing attempts such as this.
Q: Cannot access SFX library
How long does it usually take for support to respond? I've been waiting for an answer since more than a week.
Share Persona Music
Verified purchaser
Do not hold your breath. I wrote more than once and eventually gave up on hearing back from them.
Q: SFX Access
How long does it take to approve the request?
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Verified purchaser
It really depends, They did have a quick turnaround for my SFX access, as the SFX access and the music library on the website uses a different login system. The process for approving is manual, but I believe you have to use the same email to sign up for SFX that is tied to the Persona Account (with the corresponding deal).
Q: Unlimited Users - Where to add them?
Tier 2+ says unlimited users. Could you please let me know how to add other users?
Thanks
Share Persona Music
Q: Is your website down?
I think your SSL certs have expired. can't access your website (from anywhere).
Share Persona Music
Verified purchaser
It is working properly.
You are likely accessing an old URL through a bookmark, so please try removing the "app." at the beginning of the URL and access it again.
https://personamusic.io/
Q: Is the deal available?
It says deal ends in 11 days but here on the page it says sold out. I am a plus member. How can I get it
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Q: Hi, Why can't I access the SFX library?
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Q: Cannot access SFX library
Hi. I've just purchased Tier 3 and have the same issue as another commenter - I'm unable to access the SFX library. It brings me to a new log in screen that says it doesn't recognize my password, but that I have an account. Is there an easy solution to this?
EstefanC_PersonaMusic
Oct 24, 2024A: Please reach out to persona_support@personamusic.io for instruction.
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Q: TV Broadcast, Social Media, and Commercial licence
Hi There, can I use Persona Music for TV Broadcasts, Social Media, Commercial license, etc..., if I purchase Tier 3? Since I couldn't see TB Broadcasts, I wasn't sure. It's very important to me and so I'd be glad to hear from you soon, Thanks in advance.
EstefanC_PersonaMusic
Oct 24, 2024A: This would require and enterprise license. Please reach out via the Persona website for further information.
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Q: Usage Authorizations
Hello, I am a cinematographer and I make short films, TV commercials and documentaries for TV (NOT for social media). Does the license cover that or is this strictly for just social media?
Thank you.
EstefanC_PersonaMusic
Oct 24, 2024A: It does not, this would require an enterprise license.
Share Persona Music
Q: Music for podcast clients?
Hi there, I am interested in this for music for my podcast clients. Would I need the 2nd or 3rd tier for this, and also, is there a good selection of music for podcasts?
EstefanC_PersonaMusic
Oct 24, 2024A: Yes. Please read the product description and what is included in the license.
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Q: Podcast music for my clients
Hello I am wondering if I need the 2nd or 3rd tier for podcast music for my clients? Also can you confirm that there is a good selection of music for podcasts?
Share Persona Music
Q: SFX and User - Why donĀ“t you read my email completely - and when I'll get a solution?
My email: "Hi guys,
Registered with this email - personamusic.io is working.
Then tried to logon at https://sfx.personamusic.io/ but user is unknown. Tried a sign-up with the same email. No chance.
After that IĀ“ve reseted my login-password. Now IĀ“m waiting for your part.
AUTHORIZATION REQUIRED
Weird thing - the password reset should be for all accounts. Now I have two different passwords for both sites.
And how I can add a second (3, 4, 5,ā¦.) user?
So waiting for your reply and the solutions.
Thank you in advance."
PersonaĀ“s answer: "Hi there,
For sfx, please click on the SFX option in the nav bar. From there you will send your access request and we will approve your access. You do this by signing up and creating an SFX account using your login information. I hope this is helpful."
NO, IT ISNĀ“T HELPFUL AT ALL!
Maybe someone take care
EstefanC_PersonaMusic
Oct 23, 2024A: This process is working as it should. Your email was quite convoluted and difficult to read, it is understandable a support agent would have difficulty finding that second question nested at the bottom of your email. If you would like codes to add additional users please reach out via persona_support@personamusic.io.
As an alternative, we are happy to offer you a complete refund if the platform and the support is not up to your standard. I hope this helpful.
Share Persona Music
Verified purchaser
Short Update: yesterday Iāhe got the approval from Julian and can now use SFX. But no answer belonging to add usersā¦. Iāll keep testing.
Please email persona_support@personamusic.io to received codes for additional seats. Thank you.
Verified purchaser
Dear Estefan, thank you for the possibility to get a complete refund. But this service is already provided by AppSumo. Is my email really too complicated to understand? I start reading an email at the beginning and stop reading at the end. Maybe itās your onboarding. Why I have to write a 3rd mail regarding a new user? I donāt know if your platform fits my standard yet. Iāll keep testing
Q: Features
HI,
What exactly are these?
10 Al searches per day (open search and "sounds similar")
3 on-demand stem generations per day
Share Persona Music
Q: Regarding Persona Music and T2 to T3 Account Upgrade
Hi, I have two questions-
Question 1: Does Persona Music have sound effects collections?
Question 2: I already have a T2 account. Can I buy one code to upgrade my account to T3?
EstefanC_PersonaMusic
Oct 23, 2024A: Please read the information provided in the deal overview. Thank you.
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Q: How many YouTube channels can we add for T2 and T3?
EstefanC_PersonaMusic
Oct 23, 2024A: Unlimited.
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Q: Queries
What do you mean by paid ads?
Thanks
EstefanC_PersonaMusic
Oct 23, 2024A: What is Paid Advertising? Paid advertising is an online advertising model where advertisers bid to participate in real-time auctions in order to show their ads within slots on a specific platform or network.
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Q: Hi, what does this mean?: 3 on-demand stem generations per day
EstefanC_PersonaMusic
Oct 23, 2024A: You can extract the stems from up to 3 songs per day.
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Q: Are streaming and broadcasting rights included in Tier 3?
EstefanC_PersonaMusic
Oct 21, 2024A: No they are not, this would require an enterprise license.
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Verified purchaser
Knew there was a catch
That's not a catch. That's a different usage category that is clearly delineated in the license agreement and on the website pricing page and FAQ. I hope this is helpful.