Persona Music Questions

Showing 1 - 20 of 393 questions

Q: How do I cancel the Omnipotent Node AppSumo Upgrade?

I don't know about anyone else, but I have not been able to reach anyone at Persona Music to get a resolution to an issue I'm having with canceling their Omnipotent Node AppSumo Upgrade—a promotion that was handled separately from the AppSumo platform. It was for an annual, locked-in price of $60. The promo ran a little more than a year ago around mid-May 2024.

I'm trying to cancel this but in Account > Subscriptions, this program does not appear. This section only shows my most recent LTD through AppSumo which doesn't expire. I've reached out to their support email(s)—support@personamusic.io and persona_support@personamusic.io. That was 10 days ago and still no response. I feel as though they've locked me in. I'm fixing to contact my bank and have them blocked as a merchant. Anyone else have a similar issue?

idontbytePLUSJun 3, 2025
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Q: Are you coming back anytime soon?

I missed purchasing when you were last on appsumo. Will you return anytime soon? I hope so! Thanks 🤓

OnitsujPLUSMar 1, 2025
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Q: Cannot access SFX library

How long does it usually take for support to respond? I've been waiting for an answer since more than a week.

SvenyPLUSDec 29, 2024
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Q: Unlimited Users - Where to add them?

Tier 2+ says unlimited users. Could you please let me know how to add other users?
Thanks

patrickwPLUSDec 7, 2024
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Q: Is your website down?

I think your SSL certs have expired. can't access your website (from anywhere).

Ioannis_YoubooksNov 18, 2024
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