First of I have to say I have been trying out Personeo on the free trial and is absolutely amazing and way better than I was expecting. The audio conversation feels so real, with fast responses that are totally in sync with what is being said. Superb.
Couple of questions:
1. Is it possible to do non-phone style roleplays. For example if someone in hospitality was doing a role play with a...
Founder Team
CultureBoard_Customer_Care_Team
Mar 24, 2026
A: Thanks for the great feedback :-)
1. yes, you can create any custom roleplay in our magic builder, also for hospitality use cases
2. yes, you can upload your logo in the middle of the roleplay screen, client will see that roleplay was created by you / your name / your brand.
Q: Are there "unlimited" workspaces and are these used to wall off other conversations?
How many workspaces are allowed over time, if they can be called workspaces, or how does that work? Will you introduce a text results list, so we can see all that was spoken or is this feature in there already? It would be nice somethings that took fewer credits or no credits that was just text base and bilinguage (translated) so that multilingual users can use this even if it were only text...
Founder Team
CultureBoard_Customer_Care_Team
Mar 24, 2026
A: Hi, you have 1 workspace, where you can create many various roleplay templates and they can be played many times. (based on the tier). You can do any roleplay also via text and it will cost 1 credit when finished. It cant be lower than 1 credit also when it is text-based. We plan to add more languages in Q2, also many Asian ones, Japanese included :-)
Q: Is it possible to reduce the access and number of times a user can attempt a roleplay.
I am looking to offer clients access to the roleplays and have a couple of questions: 1: Can i restrict what roleplays a client can access? 2: Can i restrict the number of roleplay attempts a user can make eg: three attempts
Thanks for your help and for a very interesting product.
Founder Team
CultureBoard_Customer_Care_Team
Mar 9, 2026
A: Hello,
1.) yes you can, but you would need special feature to activate (write me an email to [email protected]) 2.) yes it is possible
Q: How to access the Customer section ?
I don't see the Customer section in the left menu to setup codes for trainings and demos.
https://www.youtube.com/watch?v=jMIoAYJe0jA
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Q: Do you support Traditional Chinese & Simplified Chinese?
CultureBoard_Customer_Care_Team
Mar 30, 2026A: yes, you see that when you open any roleplay, in the language list there is Traditional Chinese and also Simplified Chinese
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Q: Is it possible to brand a role play
First of I have to say I have been trying out Personeo on the free trial and is absolutely amazing and way better than I was expecting. The audio conversation feels so real, with fast responses that are totally in sync with what is being said. Superb.
Couple of questions:
1. Is it possible to do non-phone style roleplays. For example if someone in hospitality was doing a role play with a...
CultureBoard_Customer_Care_Team
Mar 24, 2026A: Thanks for the great feedback :-)
1. yes, you can create any custom roleplay in our magic builder, also for hospitality use cases
2. yes, you can upload your logo in the middle of the roleplay screen, client will see that roleplay was created by you / your name / your brand.
Best,
Peter
Share personeo.ai
Q: Are there "unlimited" workspaces and are these used to wall off other conversations?
How many workspaces are allowed over time, if they can be called workspaces, or how does that work?
Will you introduce a text results list, so we can see all that was spoken or is this feature in there already?
It would be nice somethings that took fewer credits or no credits that was just text base and bilinguage (translated) so that multilingual users can use this even if it were only text...
CultureBoard_Customer_Care_Team
Mar 24, 2026A: Hi, you have 1 workspace, where you can create many various roleplay templates and they can be played many times. (based on the tier). You can do any roleplay also via text and it will cost 1 credit when finished. It cant be lower than 1 credit also when it is text-based.
We plan to add more languages in Q2, also many Asian ones, Japanese included :-)
Best
Peter
Share personeo.ai
Q: Is it possible to reduce the access and number of times a user can attempt a roleplay.
I am looking to offer clients access to the roleplays and have a couple of questions:
1: Can i restrict what roleplays a client can access?
2: Can i restrict the number of roleplay attempts a user can make eg: three attempts
Thanks for your help and for a very interesting product.
CultureBoard_Customer_Care_Team
Mar 9, 2026A: Hello,
1.) yes you can, but you would need special feature to activate (write me an email to [email protected])
2.) yes it is possible
Thanks
Peter
[email protected]
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In addition to that, It would be amazing to have a tier with unlimited roleplays and custom roleplays
- not just unlimited users.