Is there an option to white label it? I.e. if I create custom scenarios based on my data and give to my clients, I'd like it to be with my brand as well, not Personeo. If it's not possible now, is it on the road map?
Founder Team
CultureBoard_Customer_Care_Team
Oct 30, 2025
A: Hello,
this feature is only for enterprise type of contracts, not LTDs. Please contact me peter@personeo.ai
Thank you for your comment. Unfortunately, we’ve denied this comment because it included direct personal contact information — the email address peter@personeo.ai — and our Community Guidelines prohibit sharing private contact details (email, phone, or mailing address) in posts or replies.
Please remove the email and resubmit; instead you can direct people to a public company page...
When a user completed a role play, depending on how well he did or how far he got with the role play, is there a scoring system to show his performance? something like 1 being really bad and 10 being excellent? or is it all lumped together inside the XP aggregately?
Founder Team
CultureBoard_Customer_Care_Team
Oct 27, 2025
A: Yes, there is a scoring system which can be set by roleplay creator. You can see also the more granular data per concrete user in the Analytics section.
This was previously answered by CultureBoard_Customer_Care_Team who said the current scoring is a simple 3‑star summary plus XP points shown per soft skill in the Profile (so it’s not a 1–10 numeric score); you can build multi‑role roleplays with no fixed limit on interactions, and more elaborate, customized feedback is planned on the roadmap. You can find that answer here:...
I purchased the Tier 3 plan but haven’t redeemed it yet. Before registration under my organization AI Solutions, I’d like to confirm: 1️⃣ Does “unlimited users” truly allow adding unlimited learners or team members under one account without extra cost? 2️⃣ Are there any monthly limits on roleplays, scenario creations, or AI interactions? 3️⃣ Which public plan...
Founder Team
CultureBoard_Customer_Care_Team
Oct 8, 2025
A: Hello,
1. yes users are unlimited, but roleplay credits not, you can 400 people in the admin, but they share that 300 credits per month
2. yes, 300 roleplay credits per month per workspace, up to 100 new scenarios every month
3. Tier 3 is like our standard plan for 249 USD per month, yes all other benefits apply
4. yes, there is fair-use policy to restrict large-scale use
Q: Problems with redemption process!!
Hi...I bought Plan 2 and completed the redemption form weeks ago, but my account has not been upgraded yet. It still shows as a FREE plan.
I already sent messages to your email (hello@personeo.ai), the support form on the website, and the chat support system.
Please advise.
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Verified purchaser
For the benefit of any sumo reading:
Personeo.ai support resolved this redemption issue within hours of posting this message, and even provided additional credits.
Q: White label?
Is there an option to white label it? I.e. if I create custom scenarios based on my data and give to my clients, I'd like it to be with my brand as well, not Personeo. If it's not possible now, is it on the road map?
CultureBoard_Customer_Care_Team
Oct 30, 2025A: Hello,
this feature is only for enterprise type of contracts, not LTDs. Please contact me peter@personeo.ai
Thanks
Share personeo.ai
Hello,
this feature is only for enterprise type of contracts, not LTDs. Please contact me peter@personeo.ai
Thanks
Hi Sumo-ling,
Thank you for your comment. Unfortunately, we’ve denied this comment because it included direct personal contact information — the email address peter@personeo.ai — and our Community Guidelines prohibit sharing private contact details (email, phone, or mailing address) in posts or replies.
Please remove the email and resubmit; instead you can direct people to a public company page...
Q: scoring system
When a user completed a role play, depending on how well he did or how far he got with the role play, is there a scoring system to show his performance? something like 1 being really bad and 10 being excellent? or is it all lumped together inside the XP aggregately?
CultureBoard_Customer_Care_Team
Oct 27, 2025A: Yes, there is a scoring system which can be set by roleplay creator. You can see also the more granular data per concrete user in the Analytics section.
Share personeo.ai
This was previously answered by CultureBoard_Customer_Care_Team who said the current scoring is a simple 3‑star summary plus XP points shown per soft skill in the Profile (so it’s not a 1–10 numeric score); you can build multi‑role roleplays with no fixed limit on interactions, and more elaborate, customized feedback is planned on the roadmap. You can find that answer here:...
Q: Clarification Before Redemption – Tier 3 Unlimited Users & Organization Registration
Dear Personeo Team,
I purchased the Tier 3 plan but haven’t redeemed it yet. Before registration under my organization AI Solutions, I’d like to confirm:
1️⃣ Does “unlimited users” truly allow adding unlimited learners or team members under one account without extra cost?
2️⃣ Are there any monthly limits on roleplays, scenario creations, or AI interactions?
3️⃣ Which public plan...
CultureBoard_Customer_Care_Team
Oct 8, 2025A: Hello,
1. yes users are unlimited, but roleplay credits not, you can 400 people in the admin, but they share that 300 credits per month
2. yes, 300 roleplay credits per month per workspace, up to 100 new scenarios every month
3. Tier 3 is like our standard plan for 249 USD per month, yes all other benefits apply
4. yes, there is fair-use policy to restrict large-scale use
5. yes it will...
Share personeo.ai
Q: Would this be useful to English language learners?
Hi,
I have an ESL school and was wondering if this might be a useful practice tool for our students?
Any ideas on this?
CultureBoard_Customer_Care_Team
Oct 8, 2025A: Hi, that is not a good use case for Personeo.ai, we are focused on B2B usecases in companies
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