Support Tutorials | personeo.ai

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SMBSolutionsPLUS

Aug 18, 2025

Q: Support Tutorials

Do you have tutorials on how to use the system and create new roleplays? If, so can you provide links for them here.

Founder Team

CultureBoard_Customer_Care_Team

Sep 30, 2025

A: knowledge base here: https://personeo-ai.notion.site/Welcome-to-Personeo-s-knowledge-base-157aa73e17458023b58ee54cf252cfd3

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First of I have to say I have been trying out Personeo on the free trial and is absolutely amazing and way better than I was expecting. The audio conversation feels so real, with fast responses that are totally in sync with what is being said. Superb. Couple of questions: 1. Is it possible to do non-phone style roleplays. For example if someone in hospitality was doing a role play with a difficult customer who they were face to face with. 2. Is it possible to created branded role plays. So for example if I had a client who needed to learn complaint handling skills I could give them a link/access to a page that just had that single role play on, and ideally my branding. Looking forward to reading your answers and congrats on creating such a brilliant tool.
How many workspaces are allowed over time, if they can be called workspaces, or how does that work? Will you introduce a text results list, so we can see all that was spoken or is this feature in there already? It would be nice somethings that took fewer credits or no credits that was just text base and bilinguage (translated) so that multilingual users can use this even if it were only text based... because the database is so good, which is why I am asking for anything in Japanese, audible or text based response scripts, either work for non-english languages. TY
I am looking to offer clients access to the roleplays and have a couple of questions: 1: Can i restrict what roleplays a client can access? 2: Can i restrict the number of roleplay attempts a user can make eg: three attempts Thanks for your help and for a very interesting product.
Could you use this to help train for the following: 1. General health therapist (i.e. to speak to people about their health issues) 2. Mental health (general not specific, e.g. to help teach someone to talk to a person with anxiety issues) 3. Supplement specialist (to help discuss someone's supplement needs) I know these are quite specialist use cases, but I wanted to get a feel for the potential as it sound uper interesting.

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