KasonDKasonD
KasonD
Jul 23, 2024

Q: From your support bot, “We retain the right to use all data to train our own proprietary models for customers not within the Pro plan.

If you have any more questions, feel free to contact us at info@pickaxeproject.com.”

Question: What plan does this AppSumo edition correspond to? And does PickAxe use OUR data to train your proprietary model?

Founder Team
Pickaxe_Staff

Pickaxe_Staff

Jul 23, 2024

A: The Pro plan does not correspond to an AppSumo tier. The Pro Plan is basically more of an enterprise level plan for businesses with very specific data security needs. We do not sell usage data or use it to train models, but we reserve the right to use consumer level usage data to train models in the future.

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Thanks for the respond Mike.

I understand. That's a concerning data privacy practice from Pickaxe. My data should belong to me, and I'm not comfortable with it being used to train models. I'll explore other options that prioritize and respects user privacy.

What exactly is consumer level usage data? What does it involve?

Verified purchaser

Yes, this alone feels like it will prevent GDPR. Please elaborate in plain speak so we understand how you store this type of data securely that would support future GDPR compliance.

Are we able to get a reply on this?

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