Founder Team
Pickaxe_Staff
Dec 26, 2024A: Yes, the entire document / Knowledge Base system is RAG. In the builder, if you click on the learn tab you'll see this.
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Pickaxe
Product detailsRelated questions
- You removed BYOK almost a year after ending LTD sales, even though many of us bought only because BYOK was clearly advertised. How can any Sumoling see this as anything other than a blatant breach of the original terms? Three questions: 1) How is forcing LTD buyers into prepaid, expiring credit packs (for example 15 dollar blocks) equivalent to BYOK, where we pay LLMs directly per token, billed as used, with complete cost transparency, with no bundles or expirations? 2) If you insist you are “charging at cost,” where is the *proof* that your credit pricing maps 1:1 to each model’s published token rates, with no margin or hidden limits? How can you falsely claim that's a "better" deal? 3) Will AppSumo treat this as consistent with LTD protections, or as a material post sale downgrade of the deal we originally purchased?
- Pickaxe LTD has been sold out for months, and BYOK (Bring Your Own API Key) was a core feature across all tiers. Removing BYOK after the LTD sold out materially changes the deal’s economics and forces ongoing costs that were never part of the original purchase. Two direct questions: 1. How does Pickaxe justify removing a foundational cost-control feature AFTER LTD buyers committed and can no longer refund or decide based on full disclosure? 2. Will AppSumo enforce LTD protections by requiring either restoration of BYOK or true wholesale pass-through pricing identical to what BYOK provided? This isn’t a minor update—it's a post-sale change that affects every LTD buyer. A clear, public answer from Pickaxe and AppSumo is needed.
- I logged in after a while and saw that credits are now shown in $. Previously, monthly credits were: Tier 1: 250, Tier 2: 750, Tier 3: 1000. What are the equivalent amounts now in the new $ credit system?
- Hey Pickaxe team! I see some other popular tools are coming back again for a brief Black Friday promo, any plans to also return?
- hi there, during a recent cyber attack my pickaxe account was hijacked, I have spent many hours wording on my t]studios and tools and would very much like them back. /I've been unable to connect, not due to any fault by you guys, hacker somehow still able to intercept certain emails, always the password resets ones (have checked filters, forwarding all that 1000 times0. Just trying something unorthodox to see if ican maybe get ahold of you here.