Q: Nathaniel, are you willing to make this commitment to rectify the issue discussed below? Pickaxe API access.
This should have been communicated at the start of the deal. Additionally, when you provided an LTD for Pro outside of AppSumo via email, this was also poorly communicated, as there was no mention of access to Pickaxe API usage at the time. We had no idea what we were buying exactly and only had 48 hours to respond.
AppSumo buyers, like LTDs, feel cheated due to poor communication twice or more now. I will be honest with you; I advise people not to use your software in forums and communities, as important features have not been communicated properly multiple times, which lowers trust in Pickaxe as a whole.
If you want to regain people's trust, I would either include Pickaxe’s API in the Appsumo deal or provide a comprehensive LTD discount for Appsumo users that explains all the features you get, including how to access Pickaxe's API.
Nathaniel_Pickaxe
Aug 15, 2025A: Hi Jake, sorry to hear there's still some confusion here. Let me clear that up for you.
1) We have never offered an LTD for Pro. We did offer a very steep discount exclusively to LTD holders! I'm sorry to hear you missed it!
2) I'm unsure how we could have communicated API access wasn't part of the deal, when there was no API at the time we did the deal. Additionally, when asked, we repeatedly told folks that any future API wouldn't be extended to LTD holders.
3) I'm sorry to hear that you're advising folks not to use Pickaxe! We're adding tons of features every week, so if the platform doesn't serve your needs now, just stay tuned!