2adf509e130d4efebd5b32d63b88c70fQ: Questions About BYOK Removal And “At Cost” Claims
You removed BYOK almost a year after ending LTD sales, even though many of us bought only because BYOK was clearly advertised. How can any Sumoling see this as anything other than a blatant breach of the original terms? Three questions:
1) How is forcing LTD buyers into prepaid, expiring credit packs (for example 15 dollar blocks) equivalent to BYOK, where we pay LLMs directly per token, billed as used, with complete cost transparency, with no bundles or expirations?
2) If you insist you are “charging at cost,” where is the *proof* that your credit pricing maps 1:1 to each model’s published token rates, with no margin or hidden limits? How can you falsely claim that's a "better" deal?
3) Will AppSumo treat this as consistent with LTD protections, or as a material post sale downgrade of the deal we originally purchased?
Nathaniel_Pickaxe
Dec 4, 2025A: 1) The credits do not expire, I'm not sure where you heard that they do. They are billed as used, and you have complete cost transparency. You don't have to buy any specific amount, I think down to $1.
2) This is a pretty unrealistic request, but you can see the token counts and cost assessed for each generation in your Pickaxe control panel. You can run the numbers yourself, though token calculations of course vary a bit from provider to provider.
3) I'm fairly sure AppSumo will not help you in this matter as this change is well within the original deal terms, and they understand that products grow and evolve over time.
We'll happily answer any other questions you have on our community forum, but please check your facts before posting.