Name: Good app with one serious minus
Item: PinChat - Plus exclusive
Rating: 3
Author: ebd

Group

Software

Customer experience

Sub category

Customer support

Product tag

Customer communication platform

Product type

Best for

Marketers

Small businesses

Alternative to

Intercom

Operating system

Browser-based

Android

Allows Existing Accounts

Customizable chat link and chat room appearance

Link-in-bio (PinBoard and interactive buttons)

In-chat payment (Stripe, PayPal, LINE Pay)

Integration with Instagram, Messenger, WhatsApp, LINE, Slack

Lifetime access to PinChat - Plus exclusive

If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates.

No codes, no stacking—just choose the plan that’s right for you

You must activate your license within 60 days of purchase

Ability to upgrade or downgrade between 5 license tiers

Available for new PinChat users and returning AppSumo Plus purchasers

Previous AppSumo Plus customers who purchased PinChat can upgrade their license to increase their feature limits

Previous AppSumo customers will be grandfathered into the new feature limits

YouTube

Roadmap

Blog

Founder Update Post

CEO & Co-founder

May 18, 2022

Partner Community Moderator

May 24, 2022

<h4 class=""><b>PinChat is a business messenger with built-in customer engagement features that lets you chat and share surveys via link or QR code.</b></h4>

<p><div id="pdp-story-inline-video" class="story-inline-video"><iframe
  id="pinchat-vid"
  width="560"
  height="315"
  src="https://www.youtube.com/embed/1wN2jfyVyN8?rel=0"
  frameborder="0"
  allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture"
  allowfullscreen
  loadonscroll
></iframe>
</div></p>

<p>With PinChat, you can <b>chat instantly with your customers via a link or QR code</b>—no additional apps needed.</p>

<p><b>Put your PinChat link or QR code on any online or offline customer touchpoint</b> like social media, flyers, and business cards.</p>

<p>You’ll receive instant notifications<b> </b>when you get a new message on the PinChat app.</p>

<p>Plus, you can <b>manage all your customer messages on one dashboard</b>, so no question or concern will ever slip under the radar again.</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="pinchat-1"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/pinchat-1.png?optimizer=gif"
                alt="Link or QR code"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/pinchat-1.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/pinchat-1.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/pinchat-1.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>



<h5 class="" style="text-align: center; "><i>Chat with customers instantly by providing the PinChat link or QR code.</i></h5><p>You can<b> easily build your own chatbot</b> using PinChat’s chatbot builder, giving clients the chance to instantly start a conversation right on your website.</p>

<p>Use the chatbot to address customer questions and concerns and guide them to the answers they need, all while letting your customer service team focus on urgent matters.</p>

<p>You’ll also be able to<b> take over the chat at any time when customers need instant support</b> by switching from a chatbot to a real person in the chatroom.</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="pinchat-2"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/pinchat-2.png?optimizer=gif"
                alt="Chatbot"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/pinchat-2.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/pinchat-2.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/pinchat-2.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>



<h5 class="" style="text-align: center; "><i>Power up your chat widget with a chatbot that can help customers when you’re not there.</i></h5><p>PinChat also lets you <b>create sub-accounts for your customer service team members</b>.</p>

<p>You can add multiple sub-accounts to a single chat link, so that different team members can <b>work simultaneously and reply to messages at the same time</b>.</p>

<p>Group related chatrooms together into folders with a single drag and drop, and use colored tags to highlight each chatroom’s key points to help you stay organized.</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="pinchat-3"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/pinchat-3.png?optimizer=gif"
                alt="Chatroom"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/pinchat-3.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/pinchat-3.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/pinchat-3.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>



<h5 class="" style="text-align: center; "><i>Stay organized with colored tags and store related chatrooms in folders.</i></h5><p><b>Get feedback from your clients with an in-chat survey</b>, so you can quickly scan customer sentiment.</p> 

<p>PinChat helps you keep track of all your leads by <b>automatically adding anyone you chat with to your client list</b>.</p>

<p>Best of all, the tool will <b>automatically sync and update customer data shared in a chatroom to your client list</b>.</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="pinchat-4"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/pinchat-4.png?optimizer=gif"
                alt="CRM client list"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/pinchat-4.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/pinchat-4.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/pinchat-4.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>



<h5 class="" style="text-align: center; "><i>Keep track of your clients by automatically syncing information from chats to your client list.</i></h5><p>Engaging with your clients shouldn’t feel like you’re performing a one-person magic show and manning the ticket booth at the same time. (<i>“Looks like it’s the perfect time to disappear.”</i>)</p> 

<p>PinChat makes it a cinch to engage with your customers instantly and organize chat conversations, so your entire customer service team can collaborate better.</p>

<p>Get to know your customers with chatbots.</p> 

<p><b>Get lifetime access to PinChat today!</b></p>

PinChat - Plus exclusive

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