Hello Sumolings,

We are thrilled to be back on AppSumo. Our journey began here, and the feedback from this community has been the compass for everything we have built. Throughout 2025, we worked tirelessly behind the scenes to transform PinChat from a messaging tool into a complete AI business partner.

[Why We Are Excited to Be Back]

AppSumo is the ultimate proving ground. Your diverse use cases—ranging from solo agencies to global e-commerce brands—have pushed us to innovate. We missed the energy of this community and could not wait to show you how much PinChat has evolved.

[What’s New? The AI Revolution]

Since 2025, we have not only fixed bugs but have re-engineered the entire product experience. The core highlight of this launch is our Autonomous AI Agents:

-Proactive Engagement: Unlike traditional bots that wait for a trigger word, our AI Agents can proactively greet visitors, ask qualifying questions, and drive sales.

-Instant Knowledge Sync: You can now train your AI in seconds. Simply paste a URL or upload a PDF, and your AI Agent becomes an expert on your business instantly.

-AI Service with Human Monitoring: This is our most significant advancement. The AI handles all first-line inquiries, allowing your team to simply monitor interactions via our App or Web portal. Real human staff only need to intervene when specialized assistance is required, maximizing team efficiency.

-Refined User Experience: We have fully optimized the dashboard and mobile apps for a faster, smoother experience.

[What to Expect This Time Around]

This campaign is focused on Intelligence. You can expect a platform that does more than just receive messages; it helps you convert them. Whether through our seamless no-install chat links or our integration with Meta’s social messengers (WhatsApp, Facebook Messenger, and Instagram), PinChat is now smarter and more automated than ever.

[Important Update for Our Loyal Early Adopters]

We know the primary question on your mind: "What happens to my account?"
We want to be very clear: We value your early support above all else.

- Feature Access:All previous AppSumo purchasers will be mapped to our Standard Plan feature set, which includes the new AI Agent capabilities. You will be able to experience the power of AI at no additional cost.

- Limits: Your original limits regarding the number of rooms, sub-accounts, and other parameters remain intact as per your original purchase. We are honoring the deals that helped us grow.

- Why the new limits look different: You may notice that the limits for the new campaign differ from previous ones. This is due to the high cost of maintaining top-tier AI models that power our new Agents. However, maintaining your original grandfathered status is our priority.

- How to access AI: Simply log in on February 17th, and you will see the new AI configuration options in your dashboard.

[The Future Starts on February 17th]

PinChat is no longer just a chat link; it is your 24/7 automated sales team. Whether you are a Tier 1 or a Tier 5 user, we invite you to log back in tomorrow to witness this evolution.

We will be in the comments to answer every question. Let’s start this new chapter together.

Hey there Sumo-lings, Carolina here from AppSumo! 🚀

We are so excited PinChat is now available for Sumo-lings!

We are loving this tool because it:

🤝Instantly connects you with your customers via a link or QR code

1️⃣Manages all of your messages on one dashboard

👩🏻‍💻Automatically updates your client based on customer data

Let us know in the thread below- how are you planning to engage with customers using PinChat?

Hey Sumo-lings!

It's Brian, founder of PinChat. We are so excited to finally launch PinChat on AppSumo 🚀

🔎 Problem

In the past ten years, the use of instant messaging software has changed from simply communicating with others to mixing of personal and work messages, including text and file. However, the traditional IM has been unable to facilitate people to switch between private and work/business scenario smoothly, also cannot to well manage conversations with others.

In addition, today's IM software and social networking service(SNS) have been tied together. While launch the chat with unfamiliar people, we also expose our own data on social platforms, such as photos, names, videos, etc.

We realized the problem and build PinChat 💬

🎃 What is PinChat ?

PinChat is a new way to communicate with others, an instant messenger that lets you organize conversations using chat links with built-in business features.

⚡️How is PinChat different from other IM software ?

PinChat runs on both web and app. In addition to general messaging, PinChat natively provides business features such as chat classification (using folders and tags), questionnaires and data analysis, multi-link page, built-in automation chatbot, in-message payment, auto message translation. No need to integrate other third-party tools.

❤️ Who is the best user of PinChat ?

As a re-invented messenger, PinChat is for everyone. More specific,

PinChat is for those who needs to well organize their chat data, including

individuals, brands, Merchants and Enterprises, etc.

🚀 Selected Use Cases

✅ One-Click to Chat

You can create a chat link to let others (like your customers) to press it and send you messages directly, your customers no need to download apps or signup an account at first. You can create multiple chat links for different usages.

✅ Online Group Discussion

PinChat also provides online discussion for instant group chat.

✅ Customer Onboarding

PinChat provide the following features to streamlined your communication to others: customize chatbot message flow, in-chat auto translation, collecting feedback with surveys.

✅ Marketing Tool

Organize your featured content in PinChat's built-in multi-link page, and let your visitors interact with you by entering the chatroom on the page.

✅ Customer Service

Put your PinChat link (or QR code) either online and offline, such as social media, flyers, and business cards, etc. to start streamline your customer service.

🏁 The languages PinChat support ?

PinChat now support English, French, Japanese, Korean, Simplified and Traditional Chinese.

🧭 Roadmap

PinChat is working hard on the upcoming features, such as dark mode support, export messages data to Google Spreadsheets, slack integration, etc. To see the detail please visit https://funtek.notion.site/PinChat-Public-Roadmap-efe53cb98340408db6fbef408981a68d

💬 You can always reach me and the team at https://pinchat.me/brianfang

Thank you ❤️