2.2
Taco ratings
PingSuite is highly regarded for its user-friendly interface, strong customer support, and diverse monitoring capabilities. While some users encountered challenges with support responsiveness and occasional inaccuracies in uptime and ping data, PingSuite remains a dependable option for website monitoring. With a 60-day money-back guarantee, it's advisable to explore PingSuite firsthand to appreciate its advantages.
AI-powered summary of customer reviews
Verified purchaser
Login not working and does not exist
This app only worked for a short while and then sporadically. Absolutely no response from their support - not once! Now you can't even log into the app. Don't buy!
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Verified purchaser
Terrible app, constant promises of updates, no delivery at all
Title says it all, do not buy!
Should be removed from Appsumo.
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Verified purchaser
no checks since mid july
Hi there,
a service like this should be always up to be able to tell you if your services are down. Of course there can be a hickup but since I started using it in march I had multiple times when suddenly all my checks stopped. About a week ago I noticed they are now no longer working since over one month and wrote the support. But unfortunately they no longer respond in time.
So for me this service is worthless if it is not working and therefor I no longer want to rely on it.
Besides that it has a very nice UI in my case but this is not helping a lot if I can not rely on it as I would need to constantly check if it is working or not.
I would love to get my money back but most likely this is no longer working.
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Verified purchaser
Not the best
My site was stuck in a maintenance mode and was giving a 503 error, i didn't receive any mail about it..
Support_PingSuite
May 31, 2025Hey there!
Could you please reach out to support@pingsuite.com so we can review your set up?
Thanks!
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Verified purchaser
Looking Forward to Improvements in PingSuite
I appreciate the effort that goes into developing software, so I want to be fair in my review. I will update this once I receive a working version of PingSuite.
I purchased this product five months ago, but I have noticed some inaccuracies in the uptime and ping data. My server has experienced downtime, yet the uptime still shows 100%. Additionally, the ping is consistently displayed as extremely high (4000ms), which does not seem accurate.
I reported these issues, and I was initially informed that an update would be available in November. When that did not happen, I was assured that the updated version would be released by February 28, with a firm commitment to meet that deadline. Unfortunately, the update has not been released yet.
Additionally, I have experienced difficulties communicating via email, as they do not seem to be receiving messages from Gmail.
I hope these issues can be resolved soon, and I look forward to seeing improvements in the software.
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