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One-time payment. Lifetime deal.
Make fun animated videos using your phone! Create reels, stories, instagram posts & youtube intros!
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Q: How do I contact Pinreel's support?
I bought the lifetime deal and Iforgot to redeem, since I did not need it immediately. Just realized today that is is expired. Can you help?
Verified purchaser
Actually, I had redeemed it, but have not used it for some time. - I just saw my confirmation email Hi There 🚀
In order to start using your Pinreel account, you need to confirm your email.
Glad to hear that all is good, let me know should you need further assistance.
Q: I also have login problem as others mentioned here.
I sent an email to the support quite some time ago and still did not get a response. How do I get this fixed?
Verified purchaser
So I just tried erasing and re-installing the app(read here in the comments by others) and it worked on the second run.
I am glad it is now working fine for you. Just in case this reoccurs, sometimes this is a refresh issue. Make sure you are logged in to your account. To refresh premium, open your profile, edit your name and save, then close the app and open it again. The app should show that you are on a premium plan.
Of course, let us know if this helps.
Q: I like the concept, will ever be or have the same features as oxolo.
com? Thank you
stephanzammit_Pinreel
May 15, 2024A: Hi, thank you for reaching out. We are actively looking to see what the way forward should be. We have not considered this approach yet, but it is something we will think about.
Q: Hi, Does this tool have the option to animated captions for videos?
stephanzammit_Pinreel
May 15, 2024A: Hi, thank you for reaching out. It does not have this feature till now. One can add animated titles, etc but not auto-generated captions.
Q: Any ETA for online/web/browser-based tool?
As operate from the Desktop, much easier to edit!
stephanzammit_Pinreel
May 15, 2024A: We don't have a time for this, since it is heavily dependant on funding. Just a small tip, right now if you use iOS, you can actually install the app from the app-store on your Desktop Mac. Of course, the UI will still be that of the phone, but it might come in handy for certain users.