B.76858B.76858
B.76858
Apr 17, 2024

Q: Thinking about going for max level, but a bit worried by what data are sent to Freemius: could you please ...

provide what exactly is sent to Freemius from each website where your security plugin is installed? Thanks.

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Hello B.76858,

Thank you for considering the maximum level for our plugin and for your inquiry about data privacy with Freemius. We understand your concerns and are happy to clarify.

Freemius collects only essential data needed to enhance user experience and support. Here's what is sent to Freemius when you opt-in:

- User Information: Your first and last name, and email address.
- Product Details: The version of our plugin you're using and its status (active, inactive, or uninstalled).
- System Information: Your site's WordPress and PHP versions.
- Site Details: Your website's URL and site language.
- Additional Data (Optional): A list of installed plugins and themes, which you can choose to include.

This information helps us to provide timely updates, secure support, and ensure compatibility with other WordPress tools and environments.

I can't do that : that will be my clients information that will be sent, not mine. Thanks for you answer anyway.

Hello,
It seems that the list is a bit longer : https://wpsecurityninja.com/docs/installation-and-usage/share-data-privacy/ ("Skipping not an option if you are installing the Pro version")
?

Hello ansupr.

Yes, it is indeed possible to disable data transmission back to Freemius servers after activation, and your plugin will continue to operate normally. However, please be aware that once communication with Freemius servers is disabled, you will need to handle plugin updates manually, as these will no longer be delivered automatically. This means you'll need to stay informed about new releases to ensure your plugin remains up to date and secure.

Hello B.76858

Regarding the "Skipping not an option if you are installing the Pro version") - This text is referring to the people who would like to use the free version and who do not want any tracking installed.

For premium users this is simply not possible as we need to ensure the Premium updates are sent to people with a license. Freemius has a very thorough and detailed walkthrough that explains what is(or can be) sent to Freemius and why - https://freemius.com/privacy/data-practices/