Automate replies with a knowledge base

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Shared knowledge base
Smart anti-spam AI prioritization
Gmail and Outlook integrations
AI-powered automatic responses

Predimail

-59%$69
$168
  • Lifetime access
  • Refundable up to 60 days
  • Covered by our We Got Your Back guarantee
AppSumo Select

Carefully selected by AppSumo for quality, performance, and support

Repetitive emails can eat hours of your day. Predimail classifies incoming messages and drafts accurate replies using your own or a shared knowledge base—whether you're working solo or on a team.

TL;DR

  • checkmarkSort and route incoming emails by topic, intent, priority, client, or team
  • checkmarkGenerate consistent replies from a shared knowledge base that your whole team trains and uses

At-a-glance

predimail.com

Alternative to

Freshdesk, Help Scout, Intercom

Integrations

Chrome, Gmail, Google Workspace

Best for

Customer support, Remote teams, Small businesses

Predimail logo

Predimail

Draft consistent email replies and routes incoming messages using your team's shared knowledge base

Reply with answers grounded in your knowledge base

  • Draft context-aware responses using your shared knowledge base so every answer reflects what your team actually knows
  • Reuse templates and past answers to keep replies consistent across the team
  • Keep human approval in place before sending when a final review is needed
Reply with answers grounded in your knowledge base

Route every email to the right place faster

  • Automatically classify incoming emails by topic, intent, priority, client, or team
  • Send messages to the right folders or teammates based on your routing rules
  • Learn from your team's workflow behavior to improve classification accuracy over time
Route every email to the right place faster

Keep email workflows connected across your team

  • Use Gmail and Outlook add-ins where your team already works, with no change to existing habits
  • Configure email categories with behaviors for drafts, auto-replies, and routing in one place
  • Stay compatible with SMTP and professional mailboxes to work within your existing email infrastructure
Keep email workflows connected across your team

Secure automation with team-level controls

  • Rely on CASA Tier 2 certification for enterprise-grade privacy and security standards
  • Limit AI access to approved knowledge sources, procedures, and documents your team controls
  • Require human validation before AI-generated responses are sent for sensitive or high-stakes communications
Secure automation with team-level controls

Choose the plan that’s right for you

Feel secure in your purchase with AppSumo's 60 day money-back guarantee.

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Refundable up to 60 days
Covered by our
We Got Your Back guarantee
Deal terms & conditions
Predimail
See Predimail
Founded January 1, 2023Founded January 1, 2023
🇩🇪Ile-de-France, France
1-101-10
Verified by PandaDoc

Smarter AI email management

Predimail was created to streamline team email workflows by leveraging shared AI-driven classification templates. It automatically organizes incoming messages by topic, intent, and priority, reducing the manual effort required to triage an inbox. By building replies from a centralized knowledge base, Predimail ensures consistent, on-brand responses while preserving human oversight for sensitive communications. Teams gain speed and precision without sacrificing control or existing email habits. With seamless integrations for Gmail, Outlook, and SMTP, the platform embeds directly in familiar environments. Shared templates for security, priority, and routing rules unify workflows across the organization and protect against spam and phishing. Combining email classification, routing, and drafting in one service empowers teams to reclaim time from repetitive email tasks and focus on strategic work.

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