ProductLift Questions

Showing 1 - 5 of 111 questions
9d6eae7974e4429d8bc6bcc9c1a0b48c9d6eae7974e4429d8bc6bcc9c1a0b48c
9d6eae7974e4429d8bc6bcc9c1a0b48cPLUS
Dec 11, 2025
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Q: Love the Product and Boei

Hi Ruben, I love your product and I got the highest tier after testing it.

I see you have additional apps and was wondering if there will be an extension to the
https://appsumo.com/products/boei-plus-exclusive/ . Somehow I missed that deal :(

Founder Team
RubenBuijs

RubenBuijs

Dec 12, 2025

A: Hey,

Thanks for your question. Great to hear you like the products :)
There is no extension planned on the Boei deal. You can try the product for 7 days and if you like it you can go for a subscription. We also have an agency plan. You can contact us on support@boei.help

Hope this helps :)

Ruben

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justinonsuccessjustinonsuccess
justinonsuccessPLUS
Dec 9, 2025
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Q: Import/migrate from Userback?

We've been using user back for the last 3 years, have thousands of bug reports and feature requests. Would we be able to migrate from Userback to ProductLift without losing previously submitted ideas/requests?

Founder Team
RubenBuijs

RubenBuijs

Dec 9, 2025

A: Hi Justin,

Thanks for your message.
ProductLift supports extensive ways to import data, such as user data and posts. So this should be possible assuming Userback allows to export the data from their end. You could also use something like Pabbly Connect to move items if that is easier.

Hope this helps :)

Ruben

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ibestrikeribestriker
ibestrikerPLUS
Dec 7, 2025
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Q: Feedback features ?

Hello, if a user want to give feedback about the service (in his own words), is there a way where he/she can also choose the rating in stars ? For example, if he/she wants to give feedback about a public toilet in a building , he/she can give 3 stars with comment "the faucet tab broken, no water".

Also, in the backend, admin can see the dashboard, analytic and graph of for all feedbacks by date,...

Founder Team
RubenBuijs

RubenBuijs

Dec 8, 2025

A: Hey,
Thanks for your question!

We currently don’t offer a star-rating style feedback flow like that. The reason is that ProductLift’s philosophy is a bit different. What you describe is possible with tools like Typeform or similar, but it also becomes quite broad — and usually puts a lot of manual work on your side to aggregate, filter, and make sense of everything.

In ProductLift, users...

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DaleTDaleT
DaleTPLUS
Nov 5, 2025
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Q: Import Markdown files

All our help files have been written using markdown. Am I able to import markdown files?

Founder Team
RubenBuijs

RubenBuijs

Nov 5, 2025

A: Hi Dale,

Thanks for your message.

You can definitely import markdown, but you would need to copy paste each file contents. I can understand this is a tedious task, but typically it goes quite fast - 10-20 seconds per article.

Ruben

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Cyber_LawyerCyber_Lawyer
Cyber_LawyerPLUS
Oct 22, 2025
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Q: How to stack codes?

I bought 1 code and want to upgrade to tier 5, but how?
Just buying 4 more codes? What if I buy 5 more codes plus th eone I already own?
Does this stack somehow to a not visible tier6? What conditions would this tier6 hold?

Founder Team
RubenBuijs

RubenBuijs

Oct 24, 2025

A: Hey,

Yes you can purchase the additional codes and add them to your existing project under account. Then it will stack to max 5. There is no tier 6 but you could create a new account and stack there 5 codes if you want.

Ruben

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