ProductLift Questions

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Q: What is a "project" in your system?

What constitutes a "project" in your system?

Specific scenario: I want to create the following components under one custom domain:

1. A roadmap
2. A changelog
3. A knowledge base

Question: Does this setup count as:

1 - One project (since it's all under one custom domain), or
2 - Three separate projects (since there are three distinct components)?

I'd appreciate clarification on how you define and count projects

Yusri_PLUSJun 17, 2025
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Founder Team
RubenBuijs

RubenBuijs

Jun 17, 2025

A: Hey Yusri,

A project is essentially a custom domain or portal that represents one product or brand. Each project is its own environment—with unique branding, settings, and URL—where you can host unlimited roadmaps, changelogs, feedback boards (like upvoting), and more.

If you have multiple brands/product, you can choose to:
- Use one project per product/brand, each with its own custom domain.
- Or group multiple products under a single project—if they share branding or user base.

So in your case these three items can be just in one project :)

Ruben

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Q: Jira Integration?

Does ProductLift have an integration with Jira? Ideally, as Jira tickets are completed I'd love for them to show up on the changelog automatically. Is this possible?
If not, is it on the roadmap?

mike3207PLUSJun 12, 2025
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Founder Team
RubenBuijs

RubenBuijs

Jun 14, 2025

A: Hey Mike,

Thanks for your question. Happy to help!

Yes - ProductLift does have an integration with Jira, you can read how it works in this guide: https://app.productlift.dev/p/integrate-with-jira-RU1cVj

Ruben

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Q: More than 5 Codes?

Is it possible to stack more than 5 codes to add the number of projects? If so, how many projects are added per code?

Kukuri-HimePLUSMay 24, 2025
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Founder Team
RubenBuijs

RubenBuijs

May 25, 2025

A: Hi Kukuri,

Thanks for your question. It is not possible to stack higher than 5 codes. You could however purchase two accounts, one with 5 codes, and one with the additional codes you need.

Hope this helps :)

Ruben

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Q: Additional projects/portals?

Hi, product looks pretty great, but what happens when we hit the limit of projects, say at the top tier? Might we be able to purchase additional portals at a fixed price or would we have to move to a monthly plan at that point?

thanks!

sonofabitPLUSMay 6, 2025
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Founder Team
RubenBuijs

RubenBuijs

May 8, 2025

A: Hey Sonofabit,

Thanks for your question.

When you hit the limit during this Appsumo deal, you can purchase an additional code.
When you hit the limit after the Appsumo deal, you would indeed need to purchase an additional monthly plan.

I suggest to plan ahead to ensure you get the limits future proof :)

Ruben

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Q: custom domain

I'm trying out your tool. How long does it take for the custom domain setup to start working?

Jay_supportApr 24, 2025
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Founder Team
RubenBuijs

RubenBuijs

Apr 25, 2025

A: Hi Jay,

Great to hear. Typically it takes around 24hrs to finalize the SSL and custom domains.

Ruben

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