Produktly Questions

Showing 1 - 20 of 167 questions

Q: Multiple websites

I have purchase Tier 1 can I use it for multiple websites? It does not tell me anything about it on the deal page. I would love to buy tier 1 and maybe use it for 3-5 websites. Right now I have no use for it but I might have a use for it in a few weeks.

Thanks

Alv.CruzPLUSOct 18, 2024
See detail
Founder Team
Olli_Produktly

Olli_Produktly

Oct 18, 2024

A: Hi,

There is no limit on the number of websites, so you can use it on as many websites as you want

Helpful?

Q: what is counting as "trigger"?

what is a trigger?
thanks

c7020258dffd4dfeb0974da78acbef64PLUSOct 16, 2024
See detail
Founder Team
Olli_Produktly

Olli_Produktly

Oct 16, 2024

A: Hi,

One trigger is counted when:
- user starts a product tour, or
- user continues a product tour, or
- user completes a step of a checklist or
- user submits a feedback or
- user submits a feature request through roadmap or
- user reads a changelog post (that's at most one week old) or
- user sees a smart tip

Helpful?

Q: Looks great (& love your homepage messaging) - what is your vision &/or USP re similar products?

Products such as Userpilot, productfruits, userflow etc do similar (currently at a much higher price point than Produktly!)... What do you see as the key differences to competitors? Do you have plans to differentiate in terms of features or simply work to be "better" and more affordable? Thanks

csterPLUSOct 15, 2024
See detail
Founder Team
Olli_Produktly

Olli_Produktly

Oct 16, 2024

A: Hi,

That's a good question. Ultimately, all the products have very similar base features, everyone offers product tours, checklists etc. We do offer some extras such as roadmaps and changelogs that not all of our competitors offer.

Our longer term vision, is to expand the offering to be an all-in-one suite for all features for onboarding, adoption and retention, and to provide even more...

Helpful?

Q: Logged in experience only?

We have a site we want to run tours and checklists for to show users our features but it's not a site with a logged in experience, is that a condition for the product? Thanks

tony.paglioccoOct 10, 2024
See detail
Founder Team
Olli_Produktly

Olli_Produktly

Oct 10, 2024

A: Hi,

No, that's not a requirement. You can use it on any site, logged in users or not.

Helpful?

Q: How can I embed different elements on different websites??

We are trying to get familiar with this product. We have several websites we would like to add a product tour. But we only see 1 code to integrate in our header. Where are the code snippets? iframes? where do I find the embeded codes??
Or are all the checklists, tasks, feedbacks will open on all websites where we add the header code??

soportebebellOct 3, 2024
See detail
Founder Team
Olli_Produktly

Olli_Produktly

Oct 3, 2024

A: Hi,

Everything is included in the same script, so you just add that to all of your websites once, and then after that you can use the Produktly dashboard to control everything

Helpful?