Produktly Reviews

4.0

4.09 stars
4.09 stars
35

Taco ratings

23
4
1
2
5
AskSumo

'Customers appreciate Produktly for its easy-to-use interface, quick access, and excellent support. The ability to create user segmentation for targeted tours, dynamic URLs for embedding tours, and continuous updates are highly praised. Some users have reported minor drawbacks such as limited styling options and occasional glitches. Despite these, Produktly is a solid buy for those in need of a comprehensive onboarding tool. With an overall rating of 4.0 and a 60-day money-back guarantee, it's worth giving Produktly a try.'

AI-powered summary of customer reviews
Showing 1 - 5 of 35 reviews
leonid62

Verified purchaser

Deals bought: 161Member since: Mar 2022
1 stars
1 stars
Nov 1, 2025

Major problem:( Cant get through to company for over 3 weeks

Major problem:( Cant get through to company for over 3 weeks.

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dougdeno

Verified purchaser

Deals bought: 35Member since: Jan 2015
1 stars
1 stars
Oct 20, 2025

Buggy app, ZERO support!

Trying to get the app working and running into config issues. The app just doesnt live up to its promise (shock). Contacted support a few times, and had no replies. Shame.

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hoffmanngabriel89

Verified purchaser

Deals bought: 58Member since: Nov 2023
1 stars
1 stars
Oct 14, 2025

Disappointing Support Experience – Urgent Request for Feedback

I have already sent multiple support requests to the developer weeks ago – both via AppSumo and by email – and to this day have received no response. It almost seems as if my questions are too inconvenient.

Unfortunately, I am therefore forced to rate the product with one star for the time being. A product without functioning support or a company behind it is worth little to me, even if the features were good. If I do not receive a satisfactory or any response at all by the end of the 60-day return guarantee period, I will return the tool. I see no reason to support companies that ignore their customers and only take the money.

However, if support contacts me promptly and provides a customer-friendly, solution-oriented response, I will of course reconsider my rating and adjust it to reflect the features of the tool.

Until then, this rating remains – and here once again is the urgent appeal to the developer to finally respond to my questions.

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ben610

Verified purchaser

Member since: Sep 2025
1 stars
1 stars
Oct 10, 2025

Terrible

It's terrible, you have no customer support. The previews are not working. Very limited styling options. Styling is very basic, it's just not right.

The builder is not working, you need to refresh and reinstall everything all the time. There own product tour is not even working.

Don't get all these good reviews. I think you will receive some kind of discount for a good review.

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IsaacAsher

Verified purchaser

Deals bought: 96Member since: Oct 2021
4 stars
4 stars
Aug 24, 2025

I am in love!!

I am absolutely crazy about Produktly! It is exactly the product I was looking for to help with my SaaS application, and wow does it ever deliver.

There are so many robust ways to interact with your user base. I really appreciate how transparent it is... One simple change in the interface and you get clean, instant changes on the user end. It's brilliant, stable, and bug-free. Still some room for improvement, but I see these items as polish that will almost certainly be cleaned up with time.

Absolutely astounding product. Works exactly as described. I found integration to be a breeze and everything is simpler and more powerful than I expected.

Bought one code to check it out, and now a few days later, I'm back buying 7 more.

Great job, Produktly team!

If any other SumoLings are on the fence, don't wait. Grab this deal. This app is incredible.

Founder Team
Olli_Produktly

Olli_Produktly

Aug 29, 2025

Hi,

Thank you, appreciate that! If there is something we can do to make your experience even better, let us know

Best regards,
Olli
Founder at Produktly

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