4.4
Taco ratings
Customers appreciate Produktly for its seamless product tours, user-friendly checklists, and effective micro surveys. Some users have noted minor drawbacks such as limited customization options and occasional issues with the Chrome extension. However, with an overall rating of 4.4 and positive feedback, Produktly is a solid buy for those in need of such features. With a 60-day money-back guarantee, it's worth giving it a try.
AI-powered summary of customer reviews
Verified purchaser
I am in love!!
I am absolutely crazy about Produktly! It is exactly the product I was looking for to help with my SaaS application, and wow does it ever deliver.
There are so many robust ways to interact with your user base. I really appreciate how transparent it is... One simple change in the interface and you get clean, instant changes on the user end. It's brilliant, stable, and bug-free. Still some room for improvement, but I see these items as polish that will almost certainly be cleaned up with time.
Absolutely astounding product. Works exactly as described. I found integration to be a breeze and everything is simpler and more powerful than I expected.
Bought one code to check it out, and now a few days later, I'm back buying 7 more.
Great job, Produktly team!
If any other SumoLings are on the fence, don't wait. Grab this deal. This app is incredible.
Olli_Produktly
Aug 29, 2025Hi,
Thank you, appreciate that! If there is something we can do to make your experience even better, let us know
Best regards,
Olli
Founder at Produktly
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Verified purchaser
Great customer support
Features are great and as described.
What made me write the review is my repeat positive experience with support, fixing or updating issues almost instantly.
Please keep it up!
Olli_Produktly
Aug 19, 2025Thank you!
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Verified purchaser
Excellent Software
Really impressed with the feature set and all the options and flexibility on triggering tours and widgets - great pickup for my saas.
Olli_Produktly
Aug 12, 2025Thank you! Glad to hear that you are getting value from Produktly
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Verified purchaser
Pretty good product, slow support
The software itself is quite capable. Previously used Userguiding - this is on par with that. Issues with support though... I have sent them three messages over the chat so far and no response. The first was on the 15/07 (It's no Aug 1)
Olli_Produktly
Aug 1, 2025Hi,
Thanks for the feedback, and sorry you haven't received responses. I can see we responded to all tickets on 15/07 though, so they might be in your spam folder.
Could you check your spam folder or reach out again by directly emailing support@produktly.com?
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Verified purchaser
Excellent product
Although I've only used this product for a few days, I submitted feedback yesterday, and it was fixed today. Just for this speed of fixing, it deserves five stars!
Olli_Produktly
Mar 28, 2025Hi, glad to hear that, thank you!
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