ZevsMaticQ: Can you clarify prompt privacy, third-party AI processing, and Chrome extension access?
Hi,
Before purchasing Prompt Builder, I’d appreciate clarification on your privacy and security practices:
1. Which third-party providers process user prompts (e.g. OpenAI, Anthropic, Google, AWS, Cloudflare)?
2. Do any providers retain, log, or use prompts for model training, analytics, safety monitoring, or product improvement?
3. Are saved prompts encrypted both in transit (TLS/HTTPS) and at rest?
4. Can Prompt Builder staff access saved prompts or prompt history? If so, under what circumstances?
5. Does the Chrome extension only access page content when I explicitly trigger it, or does it have broader/background access?
6. Can users permanently delete all saved prompts, prompt history, and account data?
7. Are prompts ever manually reviewed for support, debugging, quality assurance, or abuse prevention?
Thank you.
NickLaunches
Jun 22, 2026A: Hi ZevsMatic, happy to go through these one by one. Great questions.
1. Third-party providers
Your prompts are processed by just two AI providers: Anthropic (Claude) and DeepSeek. The "target model" you pick (ChatGPT, Gemini, Grok, etc.) only shapes the style of the prompt; it doesn't send your data to that company. We also use cloud hosting/storage for your data, Stripe for payments, and Google Analytics.
2. Retention / training
We use Anthropic's and DeepSeek's APIs in a way intended to exclude your content from being used to train their models, where such controls are offered. We also do not use your data to train our own models.
3. Encryption
Yes in transit: everything runs over TLS/HTTPS. Your account data and saved prompts are stored on secured cloud infrastructure protected by access controls.
4. Staff access
Access to user data is restricted to a limited number of authorized team members, and only when necessary, for example to resolve a support request you've raised, debug a reported issue, or comply with a legal obligation. It is not browsed routinely.
5. Chrome extension
The extension is designed to only access page content when you explicitly trigger it, not in the background. Note: the Chrome extension is currently submitted and pending review on the Chrome Web Store, so it isn't live just yet, but that triggered-only behavior is how it's built.
6. Deleting your data
Yes. You can access, correct, export, or delete your personal data, including saved prompts and account data, by contacting [email protected], and we process the request within the timeframe required by applicable law.
7. Manual review
We don't routinely read your prompts. A team member would only view specific content when you ask us to (e.g. a support or debugging request) or where required to investigate abuse or meet a legal obligation.
You can read the full details in our Privacy Policy: https://promptbuilder.cc/privacy-policy and Terms: https://promptbuilder.cc/terms-of-service
If anything here needs more depth, just ask. Thanks for doing your due diligence before buying.
Nick
Thanks Nick. Two final clarifications:
1. Are saved prompts encrypted at rest, not just protected by access controls?
2. Where is user data stored geographically, and do you offer a DPA/subprocessor list for GDPR compliance?
3. When prompts are processed by DeepSeek or Anthropic APIs, are prompts retained or logged by either provider beyond transient processing?
The privacy policy also confirms that data is stored on cloud servers with access controls and that users can request deletion, but it does not state that Prompt Builder staff are cryptographically prevented from viewing stored prompts.