There needs to be some due diligence by AppSumo. Deleting customers data without warning or a proactive email is unacceptable. A proactive email notifying of difficulties and even giving users an opportunity to manually download their assets would have been the professional thing to do.
Agreed. More vetting is definitely needed. There are several items I've purchased in the last few years that are just gone - no website, no email notifications, nothing.
Q: Here is a message
"Dear users,
Due to Coronavirus pandemic and economic crisis it caused, PublBox suffered ...
complete suspension of financing without any advance notice. In such circumstances we can’t afford to finish the ongoing Service update and are forced to suspend activity indefinitely. In accordance to applicable law, we are removing and deleting all Personal Data of our users. If you have any questions, please contact us at support@publbox.com Pardon for any inconvenience."
Dear AppSumo, is there anything planned in this regard?
Q: Do we get credits?
There needs to be some due diligence by AppSumo. Deleting customers data without warning or a proactive email is unacceptable. A proactive email notifying of difficulties and even giving users an opportunity to manually download their assets would have been the professional thing to do.
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Verified purchaser
Agreed. More vetting is definitely needed. There are several items I've purchased in the last few years that are just gone - no website, no email notifications, nothing.
Q: so is there anyway to get REFUND now that they closed outright??
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Q: Here is a message "Dear users, Due to Coronavirus pandemic and economic crisis it caused, PublBox suffered ...
complete suspension of financing without any advance notice.
In such circumstances we can’t afford to finish the ongoing Service update and are forced to suspend activity indefinitely.
In accordance to applicable law, we are removing and deleting all Personal Data of our users.
If you have any questions, please contact us at support@publbox.com
Pardon for any inconvenience."
Dear AppSumo, is there anything planned in this regard?
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Q: Have these guys closed their doors for good?
First time I see a company not even give everyone the heads-up about shuttering operations.
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Q: I can not login anymore to publbox.
Looks like this is not possible anymore?
Can anybody help?
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