Name: PulseDesk is an outstanding platform.
Item: Pulsedesk
Rating: 5
Author: Ahmet65920

Group

Software

Customer experience

Sub category

Customer support

Product tag

Best for

SaaS

Small businesses

Alternative to

Freshdesk

Help Scout

Zendesk

Integrations

Active Directory

Gmail

Jira

Whatsapp

Zapier

Operating system

Browser-based

Android

Features

GDPR-compliant

CNAME

You must redeem your code(s) within 60 days of purchase

Product Roadmap

LinkedIn profile

Pulsedesk Knowledge Base

Founder Intro

CEO and Founder

Make sure your customers can reach you the way they prefer offering them a multichannel support. The most demanded channels are available (email, WhatsApp, Telegram, phone, web chat, etc.) and the list is constantly updated.

Set an unlimited number of limits for all operations in Pulsedesk. Closely monitor the quality of service and find out what problems prevent requests from being processed on time. Let efficiency go hand in hand with qualityYou can easily monitor the quality of service with the illustrative tables and graphs -- allowing you to find out what problems prevent requests from being processed on time.

Use custom triggers to increase your team’s work productivity and respond to requests faster than ever.To get rid of the chaos that comes from fielding messages from a myriad of sources, install Pulsedesk: they will all be automatically directed to your user account, which contains a lot of useful tools.

Automated workflows to save your team time and keep your customers happy.

You can create a Knowledge Base based on Pulsedesk — your company’s own Wikipedia — and post links to its articles on your website or in a web widget. This will provide them with a convenient online library with answers to common questions, helpful instructions, and more.Get access today!

Give clients the opportunity to find answers to their questions themselves.

Get client requests from Gmail, WhatsApp, Live chat, Client Portal in one place.

Pulsedesk

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