Pulsedesk

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    Get client requests from Gmail, WhatsApp, Live chat, Client Portal in one place.

    Pulsedesk is a powerful and universal helpdesk system for collecting, prioritizing and processing customer requests in a single window.

    It is available now in 5 languages: English, Italian, Portuguese, Slovak, Russian

    NEW FEATURE! Use ChatGPT to reply to your customers 😉

    It's an essential tool for businesses that strive to offer outstanding service to their customers.

    Optimize workflows, reduce service costs and increase sales with a budget-friendly and flexible solution.

    We will help you set up the system and give quick answers to all your questions. New features are added on request.

    TL;DR

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    Flexible settings for customer service automation that are available from desktop, tablet, or mobile app
    The most popular features of customer support systems in a single affordable tariff plan

    At-a-glance

    Overview

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    Our multichannel support.

    Make sure your customers can reach you the way they prefer offering them a multichannel support.

    The most demanded channels are available (email, WhatsApp, Telegram, phone, web chat, etc.) and the list is constantly updated.

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    Easily view analytics and reports.

    Set an unlimited number of limits for all operations in Pulsedesk.

    Closely monitor the quality of service and find out what problems prevent requests from being processed on time. Let efficiency go hand in hand with quality

    You can easily monitor the quality of service with the illustrative tables and graphs -- allowing you to find out what problems prevent requests from being processed on time.

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    Automated workflows to save your team time and keep your customers happy.

    Use custom triggers to increase your team’s work productivity and respond to requests faster than ever.

    To get rid of the chaos that comes from fielding messages from a myriad of sources, install Pulsedesk: they will all be automatically directed to your user account, which contains a lot of useful tools.

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    Give clients the opportunity to find answers to their questions themselves.

    You can create a Knowledge Base based on Pulsedesk — your company’s own Wikipedia — and post links to its articles on your website or in a web widget.

    This will provide them with a convenient online library with answers to common questions, helpful instructions, and more.

    Get access today!

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